What are the responsibilities and job description for the Front Desk position at Gastromed, LLC?
JOB DESCRIPTION
EMPLOYER: GastroMed, LLC
JOB TITLE: Front Desk
SUMMARY: Serves as initial contact for all callers and visitors to the organization.
DUTIES AND RESPONSIBILITIES:
- Answers, screens, and directs calls on a multi-line phone system in a courteous and professional manner; takes messages and/or forwards telephone calls to the appropriate employee, voice mail, or pager.
- Clears messages each morning and delivers to appropriate employees.
- Meets and greets all visitors; determines their needs and directs them to the appropriate employee/locations.
- Responds to visitors, clients, and employees in a courteous and professional manner.
- Opens and routes incoming mail.
- Prepares and forwards outgoing mail and packages.
- Composes and types routine correspondence as required.
- Performs general clerical duties, including but not limited to filing, photocopying, faxing, and mailing as required.
- Organizes and maintains file system; files correspondence and other records.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Performs other related duties as assigned by management.
- Prepare Booking Sheets
- Review faxes and update the EMR
- Book Appointments
QUALIFICATIONS:
- Excellent verbal and written communication skills.
- Strong interpersonal skills.
- Ability to understand and follow written and verbal instructions
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Commitment to excellence and high standards.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Bilingual skills a plus.
- Professional appearance and demeanor
- Ability to perform diversified clerical functions and basic accounting procedures.
BENEFITS
We offer a competitive salary; Employee Health Insurance is covered at 100%. We also offer Dental, Vision, Life, and 401k Benefits