What are the responsibilities and job description for the General Manager position at gategroup - Operational?
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Manages and directs the operation of the airline catering unit or “flight kitchen” with gross revenues of $2M to $17M and direct and indirect headcount of 30 to 150 employees.
Annual Hiring Range :
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
- 115,000-$120,000 / Per Year
- This position is eligible for incentive pay of 20% of the base salary, dependent upon successful attainment of company, team, and individual goals.
Main Duties and Responsibilities :
Qualifications
Education :
Work Experience :
Successful track record as a Manager or Assistant Manager in airline catering required. 10 years of experience in in-flight catering or food manufacturing environment required. Demonstrated experience with managing financials with budget responsibility required. Demonstrated knowledge of Lean manufacturing principles and / or six sigma and continuous improvement methodologies preferred. Proven experience successfully managing a team of supervisors and managers required. Previous customer service and / or account management experience required. Strong track record of innovation and making changes to the operation to further improve the work environment and unit performance. Labor relations experience is required.
Technical Skills : (Certification, Licenses and Registration)
Candidate should be comfortable with all levels of employees and have the ability to drive positive program change. Must be a Team builder with the ability to lead and motivate a diverse management and hourly staff. Must have strong and effective leadership skills, excellent problem-solving skills, planning and scheduling capabilities managing multiple account requirements. Ability to effectively manage the operation while maintaining compliance in a heavily regulated environment e.g., FDA, HACCP, and security. Advanced Microsoft Office tool skills (Excel, Word). Knowledge of quality auditing and inspection methods. Detail-oriented with excellent project management skills. Strong organizational skills, able to prioritize responsibilities and multi-task. Change Agent. Able to obtain an AOA badge and customs seal.
Language / Communication Skills :
Strong interpersonal skills and the ability to interact effectively with multiple departments and customers. Excellent written and oral communication skills.
Job Dimensions
Geographic Responsibility : Unit
Type of Employment : Full-time
Travel % : Up to 25% as required to attend management or leadership meetings.
Exemption Classification : Exempt
Internal Relationships : Employees at all levels of the organization.
External Relationships : Customers and Vendors.
Work Environment / Requirements of the Job :
Regularly stands, bends, lifts, and moves intermittently during shifts of 10 hours. In a normal production kitchen facility, there may be physical discomfort due to temperature and noise. Must be able to lift, push, pull, and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds. A rotating schedule of 55 hours per week is typical.
Budget / Revenue Responsibility : (Local Currency)
Organization Structure
Direct Line Manager (Title) : Dir, Business Unit
Dotted Line Manager (Title, if applicable) : n / a
Number of Direct Reports : varies by unit : 10
Number of Dotted Line Reports : 30-150
Estimated Total Size of Team : varies by unit size (up to 150 )
gategroup Competencies Required to be Successful in the Job :
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion, and Accountability. To demonstrate these Values, we expect to observe the following from everyone :
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser : http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf
We anticipate that this job will close on :
03 / 28 / 2025 For California Residents, please click here to view our California privacy notice.
If you want to be part of a team that helps make travel and culinary memories, join us!
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Salary : $115,000 - $120,000
