General Manager

Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include: 

• Attractive Total Compensation Package, including annual bonus
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options.
• 401(k) Plan with Employer Match
• Generous Paid Time Off (PTO) policy
• Observance of 11 paid company holidays 
• Various Employee Engagement Events
• Exciting Growth Opportunities
• Positive Company Culture

POSITION SUMMARY:

We are seeking a highly experienced and results-driven General Manager to lead our Texas manufacturing and distribution facility. The ideal candidate will possess a strong blend of strategic vision and hands-on operational expertise, ensuring seamless execution across all business functions. This role is ideal for a driven and visionary leader looking to make a significant impact in a dynamic and growing organization.

Key Attributes

• Exceptional Leadership & Team Development – Proven ability to inspire, lead, and develop high-performing teams while fostering a culture of accountability and continuous improvement.
• Operational Growth & Scalability – Experience in building and scaling operational capabilities to support sustained business expansion.
• Strategic & Tactical Agility – Ability to operate effectively at both high-level strategy and ground-level execution.
• Financial & P&L Management – Passion for optimizing financial performance, driving division revenue growth, and enhancing profitability.
• Innovative Product Strategy – Visionary approach to shaping and advancing the product roadmap for CartManager®, ensuring alignment with market demands and company objectives.

ESSENTIAL JOB FUNCTIONS; but not limited to:

Strategic Planning & Execution:

• Develop and implement business strategies to drive growth and profitability.
• Establish operational policies and goals aligned with company objectives.
• Analyze market trends and identify opportunities for expansion.

Operational Management:

• Oversee daily plant operations, ensuring efficiency and effectiveness.
• Develop an operational footprint that supports ongoing growth.
• Identify and implement process improvements to streamline operations and eliminate inefficiencies.
• Ensure compliance with all relevant regulations and industry standards.

Financial Oversight:

• Create and manage budgets, overseeing financial performance, and ensuring cost control.
• Monitor financial health, identify revenue growth opportunities, and optimize profitability.
• Manage inventory costs, freight expenses, and procurement efficiencies.

Sales, Inventory, and Operations Planning (SIOP):

• Integrate sales forecasting, inventory management, and operational planning to ensure Gatekeeper meets customer demand efficiently and effectively.
• Optimize productivity, cost efficiency, and quality across all departments.

Team Leadership & Development:

• Recruit, train, and develop a high-performing team.
• Foster a positive and inclusive work environment that encourages collaboration and innovation.
• Set clear goals and performance expectations for employees.

Customer & Stakeholder Relations:

• Maintain strong relationships with key clients, vendors, and partners.
• Ensure high levels of customer satisfaction and address any issues proactively.
• Represent the company in industry events and networking opportunities.

Performance Monitoring & Reporting: 

• Track and analyze key performance indicators (KPIs) to measure business success:

1. Recordable accidents
2. Production output (units produced)
3. Efficiency & direct labor cost per unit
4. First-Pass-Yield
5. Customer On-Time Delivery (O-T-D)
6. Inventory turns & value
7. Inbound freight spend & container optimization
8. Purchased Parts Price Variance (PPV) savings on incoming purchased components 
9. Sales & profitability 

• Provide regular reports to senior leadership on business performance.
• Implement corrective actions as needed to address operational challenges.

QUALIFICATION REQUIREMENTS 

The requirements listed below are representative of the knowledge, skill and/or ability required.  

• Strong understanding of supply chain and inventory management.
• Strong leadership and decision-making skills with the ability to delegate effectively.
• Proven ability to drive business growth and operational improvements.
• Ability to develop and implement strategic initiatives.
• Excellent financial acumen and budget management skills.
• Strong data analysis skills to interpret operational metrics and make informed decisions. 
• Outstanding communication, negotiation, and interpersonal skills.
• Exemplifies professionalism in all aspects of day-to-day duties and responsibilities.
• Self-aware and open to learning about personal effectiveness in the workplace.
• Exhibits a positive attitude toward the vision, policies, and goals of Gatekeeper Systems.
• Constantly strives to improve performance and effectiveness of the team and the company. 

EDUCATION AND/OR EXPERIENCE 

• Bachelor’s degree in business administration, operations management, or a related field.
• MBA or advanced degree in business management preferred. 
• Minimum of 10 years of experience in operations & manufacturing leadership roles.
• Experience working in manufacturing, logistics, or retail industries.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies is a plus.
• Proficiency in business software, such as Excel, PowerPoint, Microsoft Navision & One Drive.   

$150,000 - $200,000 per year Annual Incentive Program Bonus 

PHYSICAL DEMANDS      

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Repetitive motion and routine use of standard office equipment such as computers, telephones, copiers/scanners
• Ability to climb stairs, stoop, carry/lift up to 25 lbs
• Sitting at a desk for prolonged periods

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.