What are the responsibilities and job description for the Human Resources Generalist position at GATEKEEPER SYSTEMS?

Job Description

Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry , demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service.

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include :

Attractive Total Compensation Package
Hybrid work schedule
Comprehensive healthcare benefits including medical, dental, and vision coverage; Life / ADD / LTD insurance; FSA / HSA options.
401(k) Plan with Employer Match
Generous Paid Time Off (PTO) policy
Observance of 11 paid company holidays

POSITION SUMMARY

The HR Generalist position requires a detail-oriented professional with a strong background in HR operations, including payroll processing, benefits administration, employee relations, compliance, and HR administration.

This position will report to the Vice President of Global HR.

Essential Job Functions :

Payroll Processing :

Manage end-to-end payroll processing using ADP Workforce Now for all employees, ensuring accuracy and compliance with federal, state, and local regulations.

Handle payroll-related inquiries, discrepancies, and resolve issues in a timely manner.

Prepare and submit payroll reports and audits, ensuring data integrity and confidentiality.

Set up payroll accounts with state authorities, working closely with ADP if necessary, to ensure compliance with state-specific requirements.

Benefits Administration :

Administer employee benefits programs including health, dental, vision, life insurance, LTD / STD and 401(k) plans.

Coordinate open enrollment processes and ensure employees are informed of benefit options.

Manage benefit plan enrollments, changes, and terminations through ADP Workforce Now & Fidelity.

Resolve employee benefits-related issues and liaise with benefits providers as needed.

HR Operations :

Maintain and update employee records in ADP Workforce Now, ensuring compliance with company policies and legal requirements.

Assist in recruitment processes, including onboarding and orientation of new hires.

Support employee relations by addressing issues and resolving conflicts.

Compliance and Reporting :

Ensure compliance with all applicable labor laws and regulations.

Prepare and file necessary compliance reports, such as EEO-1, ACA, and other regulatory filings.

Maintain up-to-date knowledge of HR trends, best practices, and legal changes.

Employee Support :

Serve as a point of contact for employees on HR-related matters.

Provide guidance on company policies, benefits, and payroll-related inquiries.

Conduct employee trainings and support HR initiatives to foster a positive workplace culture.

SKILLS AND COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Proficiency in ADP Workforce Now is required , and comfortable learning new technical systems as needed.

Excellent communications skills, interpersonal skills, ethics, and cultural awareness.

Thorough knowledge of employment laws and regulations

Excellent problem-solving and conflict resolution abilities.

Ability to maintain confidentiality and handle sensitive information with discretion.

Unquestionable workplace ethics.

Attention to detail and exceptional organizational skills.

Team player

Ability to effectively multi-task and prioritize in a fast-paced growing company without continuous supervision.

EDUCATION AND / OR EXPERIENCE

Bachelor's degree in Human Resources, Business Administration, or a related field is required.

Minimum of three (3) years working as an HR Specialist.

Minimum of three (3) years processing payroll on ADP Workforce Now.

PHR and / or SHRM-CP preferred, but not required.

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company / department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.

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