What are the responsibilities and job description for the CSR - Customer Service Representative- Personal Lines Property-Casualty position at Gates-Cole Insurance?
You can be the next member of the Gates-Cole DREAM TEAM... Are you ready for a fulfilling & rewarding career through helping people in your community?
Gates-Cole Insurance is an industry leader known for their top-notch customer service, operating one of the most successful and uniquely foot-printed insurance agencies in the country.
With a wide portfolio of insurance solutions for a variety of risks, there is almost nothing that they can't insure. With a keen ear honed to listening to their clients, they provide tailored solutions to protect their most precious assets.
Gates-Cole’s commitment to their service team of professionals has kept long-term successful agents. The culture of caring for their agents spills over to the customers, where they are all treated like family.
We are looking for someone who is:
- Driven to help others & make a difference in their community
- Enthusiastic, determined, & professional with a proven track record
- Highly motivated self-starter, driven by incentives & results
- Passionate about business & eager to expand their earning potential
The Nitty Gritty:
- NYS Personal Lines Property and Casualty License is required or ability to obtain quickly.
- Personal Lines, Property Casualty Experience of 3-5 years is required.
- We are looking for a unique individual with exceptional skills looking to thrive in a robust environment.
Gates-Cole Insurance provides:
- Competitive salary, plus commission, office bonuses, production incentives
- Benefits, including paid sick and vacation time, 401k, Life Insurance
- Flexible schedule, because we know life gets busy
Responsibilities
- Provide exceptional customer service by assisting clients with inquiries, policy changes, and claims processing.
- Utilize effective communication skills to address customer concerns and provide accurate information.
- Perform data entry tasks accurately and efficiently to update client information and policy details.
- Demonstrate proficiency in Microsoft Office to generate reports and documents.
- Adhere to company policies and procedures while handling confidential client information.
- Collaborate with team members to ensure a seamless customer service experience.
Job Type: Full-time
Pay: $50,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer Support & Client Services Occupations: 5 years (Required)
Ability to Relocate:
- Oneida, NY 13421: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $85,000