Social Services Advisor

The Social Services Advisor will work with clients located within the Gateway Region who participate in Medicaid’s Home and Community Based (HCB) Waiver Program. The Social Services Advisor will conduct clinical and general case management and financial oversight of developed care plans while ensuring the needs of each client are met in a timely and professional manner. The Social Services Advisor must maintain the confidentiality of all clients.

General Duties and Responsibilities

Participant Directed Services (PDS) and Traditional Waiver Case Management : Involves developing and maintaining a Plan of Care for PDS and Traditional Waiver clients, completing required home visits and telephone calls, and data entry.

This duty will consist of :

• Conduct face-to-face visits every month with PDS clients and every other month with Traditional Waiver clients;
• Contact Traditional Waiver clients during the months that face-to-face visits are not performed;
• Data entry and case notes in the Medicaid Waiver Management Application (MWMA);
• Ensure services are being provided in accordance with the client’s person-centered service plan;
• Work with Medicaid providers to ensure services are being provided in accordance with the Plan of Care;
• File maintenance and documentation;
• Develop, maintain, modify, and review a Plan of Care for each client;
• Assist the client in collecting new PDS employee paperwork, including withholding documentation, eligibility verification, and employees / client contract;
• Track PDS employee background checks, trainings, certifications, and other program requirements (i.e., Tuberculin (TB)  skin tests, CPR / First Aid certification, attendant care training);
• Issue a corrective action plan when the Plan of Care is not being followed or when there is a threat to the health, safety, and welfare of the client;
• Terminate clients from the program when the program cannot sufficiently meet the client’s requirements, when imminent threats exist to the client, when a client or representative refuses to follow the corrective action plan, or when services are utilized within 60 days;
• Review PDS employee timesheets for completeness, compliance with the Plan of Care, calculation errors, service documentation, and signature;
• Evaluate the client’s expenditures and balance of services available at each monthly face-to-face visit; and
• Conduct eligibility checks at the beginning of each month to verify that each client is Medicaid eligible and remains active.

Other Duties : Involves any other tasks and assistance needed to support the Aging & Independent Living Department.

Qualifications

Education :

Certification and Training :

Experience : Entry Level Position. One (1) year of related experience and / or related internship required; two (2) years of related experience and / or related internship preferred.

Physical Requirements

Sit for extended periods; stand and walk for extended periods; reach, stoop, crouch, bend; ability to lift and carry approximately 30 pounds; fine motor skills; and operate a vehicle.

Sensory Requirements

Sight; Hearing; Speaking

Working Conditions

Indoor office conditions; outdoor conditions during various weather conditions and on various terrains; possible wildlife / animal encounters during home visits; requires intermittent standing, sitting, or stooping; work requires consistent use of computer and phone systems as well as other general office equipment; and frequent interruptions.

Availability and Travel

Normal business hours; nights / weekends (special events / training / local meetings); and regular travel within region and state.

Tools, Equipment, and Vehicle Use

Standard office equipment (computers, printers, scanners, phones, etc.); and fleet / personal vehicle(s).

Knowledge, Skills, and Abilities

Knowledge :

Skills :

Abilities :

Salary Grade : 9

This position will remain open until filled.

Gateway Area Development District is an Equal Opportunity Employer M / F / D / V.

About Gateway Area Development District :

Gateway Area Development District (GADD) is the regional council of government and federally designated Area Agency on Aging and Independent Living, along with the federally designated Economic Development District by the Economic Development Administration, serving Bath, Menifee, Montgomery, Morgan, and Rowan Counties in east-central Kentucky since 1969. GADD is governed by a Board of Directors comprised of elected officials from the counties and communities within the region as well as non-elected citizen members representing the region’s social and economic institutions. GADD board and staff are committed to the regional planning, promotion, and coordination of programs for community, infrastructure, economic, and social development.

Salary : $36,000 - $46,332