What are the responsibilities and job description for the Insurance - Customer Service Representative position at Gateway Specialty Insurance?
Insurance Customer Service Associate
About us
Gateway Specialty Insurance is a small business in Wayne, PA 19087. The Customer Service Associate role provides a challenging and rewarding opportunity for professional development, insurance education, networking and introduction to a variety of different career paths for future advancement.
Essential Functions:
- Providing the highest standard of customer service
- Entering quotes into our AIM database
- Processing and delivery of insurance binders and invoices to our customers
- Assisting account managers with the sales process, working with sales and marketing team on various projects, as well as reporting on results.
- Policy issuance and adhering to our service promise to customers.
- Assisting in the processing and servicing of issued policies in combination with account managers to obtain and process endorsements, cancellations, and other administrative tasks.
- Liaison with accounting, and compliance team to delegate, track, and coordinate various surplus lines documents
- Accurately document all transactions and conversations with agents and carriers in our AIM database
- Other duties and responsibilities as required
Skills Needed:
This position demands an organized, self-motivated team player with the urgency, thoroughness, and time management skills to make a positive impact on our business. Drive for self-improvement and openness to receive feedback will unlock future potential and advancement.
Requirements:
- Must obtain Property and Casualty Insurance License within 90 days of start date
At Gateway Specialty, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.
Job Type: Full-time
Pay: From $51,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Wayne, PA 19087 (Required)
Work Location: In person
Salary : $51,000