What are the responsibilities and job description for the Front House Manager position at GATTUSO'S NEIGHBORHOOD RESTAURANT & BAR?
Job Summary
The Front of House Manager plays a pivotal role in ensuring a seamless and welcoming experience for guests and staff alike. This position is responsible for overseeing daily operations, managing front-of-house staff, and maintaining high standards of customer service within the establishment. The ideal candidate will possess strong organizational skills and a passion for hospitality, ensuring that all guests receive exceptional service.
Duties
- Supervise and coordinate front-of-house operations to ensure smooth service delivery.
- Train, mentor, and manage front-of-house staff to uphold service standards.
- Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
- Oversee event planning and execution to ensure successful gatherings and functions.
- Maintain cleanliness and organization of the front-of-house areas, including laundered linens and housekeeping management.
- Develop schedules for staff to ensure adequate coverage during peak times.
- Foster a positive work environment that encourages teamwork and high performance.
Skills
- Experience in hospitality or customer service roles.
- Organizational skills with the ability to multitask effectively.
- Knowledge of management practices.
- Communication skills to interact positively with guests and team members.
- A proactive approach to problem-solving.
This role is essential for creating an inviting atmosphere that enhances guest satisfaction while leading a dedicated team. If you are passionate about hospitality and possess the necessary skills, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $41,600.00 - $57,200.00 per year
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 8 hour shift
- Overtime
Work Location: In person
Salary : $41,600 - $57,200