What are the responsibilities and job description for the Enrollment Agent/Customer Service position at Gazda Identity Services?
About us
Gazda Identity Services is a company in Monroeville, PA 15146. We are demanding and creative.
Our work environment includes:
- Growth opportunities
- Flexible working hours
Are you a people person? Do you enjoy interacting with different customers daily and using the latest technology? Our mission is to create a safe, efficient, and friendly environment for identity services. If so, the Enrollment Agent position at Gazda Identity Services might be a great fit for you!
Due to ongoing growth, we are currently looking for individuals to assist with customer’s fingerprinting needs in our Greentree location. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. If you’re interested in providing a service to your fellow citizens and interacting with customers submit your application for the Enrollment Agent position today!
About the Job (includes but is not limited to):
· Greet customers promptly and in a friendly manner.
· Answer incoming phone calls and questions regarding the fingerprinting process.
· Fingerprint and assist customers through the fingerprint process.
· Keep workspace and office clean and tidy.
· Enrollment Agents may be asked to complete additional administrative tasks such as filing, shredding, putting orders away, and stocking fingerprinting areas.
· Keep up with assigned trainings.
· Cross-sell other services offered by Gazda Identity Services.
· Complete tasks as required/needed by Supervisor/Manager.
· Enrollment Agents may be asked to cover other locations as needed.
Qualifications:
· Required to have a high school diploma or GED and have some knowledge of computers.
· Must be able to pass background check, credit check, and drug test at time of hire and random drug screenings.
· Must be outgoing, professional, and friendly. Works well under stress, and be able to work individually or as part of a team.
· Required to stand for long periods of time, bend down when needed to grab objects, and clean.
We provide gloves and sanitizing supplies for workstations.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
Shift:
- Day shift
Work Location: In person
Salary : $13 - $14