Int'l Operations Supervisor

JOB SUMMARY

The purpose of this position is responsible for supervising the daily operations of the International Department and assisting with the administration of all International related services, e.g. processing related transactions to include advising, posting payments and negotiations, while ensuring accuracy in processing transactions involving import, export, collections activity, incoming and outgoing wire transfers, and/or various assignments related thereto, in compliance with regulatory requirements.

ESSENTIAL JOB FUNCTIONS

• Responsible for the supervision, daily operational activity and directing workflow within the International Department’s operations area in order to ensure the operations area functions with efficiency. 
• Reconciles corresponding accounts and all fee processing transactions and monthly distribution and reconciliation of fees in order to ensure accuracy of account balances and keep management informed. 
• Makes decisions regarding daily work direction, work standards, performance appraisal, training and discipline of subordinate personnel.
• Trains and ensures the subordinates provide the quality of customer service and meet the service efficiency standards.
• Issues Commercial, Standby and Transfer Letters of Credit and Assignment of Proceeds;
• Examines import and export shipping documents and incoming and outgoing collection;

SECONDARY JOB FUNCTIONS

• Coordinates department and office projects, as directed by Senior Controller or other members of the Executive Management, in order to ensure the project is maintained and supported to meet the timeframes and needs of the project. 
• Processes incoming and outgoing Fedwire payments;
• Updates Eximbank customer control account sheet;
• Reviews and responds to corresponding e-mails involving transactions;
• Completes OFAC check lists and BSA questionnaires for each transaction;
• Consults walk-in and phone customers with questions regarding Letters of Credit; assists in resolving shipping document discrepancies; reviewing terms and conditions contained therein and obtaining original Letters of Credit from first advising bank involved in the transactions;
• Responsible for incoming and outgoing wire transfers using FedWire Advantage System, Wire ExChange, and SWIFT;
• Processes all incoming wire credits and posting to the customers’ accounts or general ledger accounts and subsequently notifying parties;
• Manages and processes all incoming and outgoing messages by SWIFT, check accuracy and distribute the messages to the correct department;