What are the responsibilities and job description for the Data Exchange Specialist - GBS Benefits position at GBS Benefits, Inc.?
Job Description:
The EDI Analyst at GBS Benefits, Inc. plays a vital role in the execution and support of electronic data exchange processes with new and existing clients and insurance carriers. This position requires technical expertise to ensure the integrity of data while maintaining high levels of responsiveness to process inquiries and implementation tasks.
- Map, test, and deliver outbound data files to insurance carriers.
- Set up and maintain test data, test electronic transaction interfaces with internal team members and third parties.
- Perform daily EDI activities including transmission verification, troubleshooting, analysis, problem solving, exception handling, and reprocessing as necessary to ensure reliable and successful operations.
- Provide front-level support for data issues: analyzing, resolving, and documenting issues according to established service agreements.
- Communicate with coworkers, trading partners, and third parties as requested to provide technical assistance regarding data quality and related issues.
- Collaborate in continuously improving EDI integration processes and data quality.
- Stay current on industry data exchange file formats (e.g., XML, X12, API).
Requirements:
This role requires an Associate degree or 2 years of related IT experience. Proficiency in Excel skills is required, including formulas and v-lookup used daily. Additionally, 1 years of experience querying, manipulating, and transforming data is necessary. Prior HRIS and CS ticketing system experience is helpful.
