What are the responsibilities and job description for the Technical Writer - II position at GCB Services LLC?
Description :
At least 3 years relevant experience required.
Bellevue WA is preferred location-Hybrid work 3 days in office.
Remote candidates will be considered but preference will be given to local candidates.
Client's Finance, Procurement & Supply Chain ("FP&SC") team is on a major transformation journey to establish new operating models and implement new applications, including a new ERP suite. We are seeking a Technical Writer to play a crucial role in documenting our new operating model and procedures.
As a member of the Elevate Transformation team, this role will focus on bringing life to new ways of working through clear and concise communication. This role will partner closely with the Control Tower Team within Elevate to identify business reporting needs and develop dynamic outputs to support those needs. This role will be a central figure in establishing the foundation through robust processes to support durable outcomes of our transformation objectives. This role will engage with technical team members and leadership bridge the gap between the FP&SC workforce and new technologies and capabilities.
This individual is part of a dynamic organization responsible for transforming the way client works through implementing leading practices and the latest generation of enterprise tools.
Responsibilities :
- Partner with team leadership to determine process documentation and reporting needs. Ideate solutions to clearly communicate desired outcomes.
- Engage with technical team members to develop an understanding of processes, tools and procedures. Leverage this knowledge to develop concise, engaging content.
- Distill complex concepts into coherent documentation including narratives, diagrams or other relevant mediums.
- Develop a diverse set of product content including : end user reporting, procedural work steps, flow charts and architecture diagrams.
- Maintain product content to capture evolving processes and business requirements.
- Manage platforms to support searchable, user-friendly access to content. Platforms include Confluence, SharePoint, Jira and Microsoft Office Suite.
- Contribute to periodic status updates to program leadership and executive management.
- Rationalize administrative workload (materials and meetings) to focus on decision-useful content.
- Maintain awareness of program milestones and deadlines. Anticipate business needs around milestone and progress reporting.
- Capture actionable minutes through attendance of cross-functional meetings.
Qualifications :
