What are the responsibilities and job description for the Leasing Agent position at GCHP?
POSITION TITLE: Leasing Agent
MANAGER: Property Manager
GENERAL DESCRIPTION: Principally responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention.
QUALIFICATIONS
Education: High School Diploma or GED Required
Experience:
• Minimum two years of tax credit experience as a leasing agent or similar property management function
Abilities:
• Working knowledge of Excel, Word, PowerPoint, and OneSite or similar property management software
• Excellent marketing techniques, sales abilities, strong customer service, and problem-solving are essential
• Energetic team player with high degree of professionalism and integrity, organizational skills, attention to detail with high degree of accuracy
• Ability to work flexible schedule, including weekends, to accommodate community needs
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
• Enthusiastically greet current and prospective residents
• Conduct unit and site tours, build rapport with residents and prospects, determining prospect needs with the goal of obtaining an application and closing the lease
• Inspect vacant unit to ensure product readiness, show model and vacant units, and provide accurate community information
• Conduct all leasing activities at the property, complete guest cards, record traffic, follow up with prospects, coordinate all move-ins, and update the waitlist accordingly
• Follow Section 42 guidelines in the qualification, screening, and acceptance of applicants for residency
• Accurately process and report receipt of application fees, security deposits, rents, and other fees
• Recommend programs and strategies to increase qualified traffic and closing ratios
• Complete market surveys to maintain product knowledge of competitors
• Work to achieve and exceed lease-up schedules
• Contact current residents in person and by written correspondence to renew leases and complete re-certifications within the 120-day period
• Prepare all lease-related paperwork in an accurate and timely manner. Explain lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in
• Perform other duties as assigned by the manager
