What are the responsibilities and job description for the Resident Services Specialist position at GCI Residential LLC?
Job Type
Full-time
Description
Join one of GCI's inspiring and vibrant communities as a Resident Services Specialist at our Pine Ridge location in Willoughby Hills, OH. We offer our employees competitive compensation and comprehensive benefits.
GCI Residential, is a prominent and diversified real estate development and management firm that is committed to offering exceptional places to live and work. Our Resident Services Specialist's make a lasting impact by assisting residents by demonstrating an unparalleled commitment to customer service and resident satisfaction.
What You Will Do :
- Provides accurate and detailed administrative support to Property Supervisor and other team members to ensure smooth operation of assigned property
- Provides GCI worthy customer service with the goal of retaining customers for life
- Seek to understand and identify the needs of the residents, answering questions and resolving issues as they arise
- Answers phones, takes messages and directs callers as appropriate
- Participates in rent collection process
- Prepare and distribute notices for residents
- Verifies utility account information for new and current residents
- Packages move-out files and generates move-out condition reports
- Coordinates move in, move outs with Maintenance Department
- Performs other duties as directed or assigned
Requirements
What We Need :
Education, Licenses, and Certifications :
Still Undecided?
Equal Opportunity Employer.
