Dietl Operations Coordinator - New York City

Role Title: Dietl Operations Coordinator

Compensation Range: 52,000.00-70,000.00 USD Annually

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film? Want the chance to collaborate with some of the biggest names in entertainment, media, and global events? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

Global Critical Logistics, an award-winning global leader within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and fine art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, exhibitions and art fairs, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

At our company, we believe that our people are our greatest asset. As a Dietl Operations Coordinator, you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.

The Dietl Operations Coordinator position in our New York City office involves working with galleries, museums, institutions, private collectors, and auction houses to develop and execute creative logistics solutions to accommodate packing, transport, timing, budgetary, and insurance requirements for all tiers of fine art shipments. We are looking for entry-level and/or qualified candidates who come with relevant experience beyond that.

Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a logistics team that values teamwork, innovation, diversity, and excellence.

Location: New York City

Job Type: Full-time in office, possibility to work a hybrid schedule after 6 months.

Work Schedule: This role follows standard 8:30 am – 5 pm hours; however, as we're a global company, occasional after-hours work may be required to accommodate different time zones and international collaboration

Key Responsibilities:

• Fulfill and complete Transportation Security Administration (TSA) training to acquire relevant certifications, including a 10-year Criminal History Record Check
• Communicate with customers, vendors, foreign agents, and all relevant stakeholders to plan, schedule, and execute bespoke, time-sensitive transport solutions
• Prepare estimates and budget proposals; varying in scope and complexity
• Researching and presenting transport schedules and routing options
• Advise on appropriate packing solutions for fine art, antiquities, and other luxury goods
• Interface and negotiate with air and ocean lines to book air and sea freight
• Understand and execute TSA-compliant Export procedures; drafting documentation such as AWBs, Delivery Orders; Packing Lists; Pro Forma Invoices; etc.
• Understand and execute Import procedures, abiding by all relevant US Customs regulations
• Preparing Shipping Documentation such as AWBs, Delivery Orders, Packing Lists, etc.
• Gain familiarity with all TSA compliance issues as they pertain to international shipments
• Gain familiarity with USA permitting needs including those of the US Fish and Wildlife Dept, the USDA, OFAC, and others regulatory agencies
• Creating and submitting invoices for services provided
• Provide live documentation and courier assistance at JFK Airport

Qualifications:

• Must be open to change and an advocate for continuous improvement
• Must be highly organized with the ability to multitask
• Ability to work in a fast-paced and dynamic environment
• Excellent communication skills
• Must be results-oriented and willing to take ownership of all assigned projects
• Reliable transportation and flexibility to work after-hours, weekends, or holidays as projects require and with advance notice
• Team player with a positive attitude

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What GCL Will Offer You:

A growing logistics firm backed by an award-winning global parent company within the entertainment and luxury import/export logistics industry providing unrivaled experience and expertise for live events, touring, sports, luxury auto and art freight forwarding. Our teams serve as the premier freight forwarders handling some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries to make the greatest shows and events possible across the world.

Work with some of the most well-known and successful companies in the world. Your work will make an impact and be appreciated by others.

Benefits & Perks That Rock!

• Recharge & Reset: Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually. We know work-life balance is key.
• Your Health, Our Priority: Comprehensive medical, dental, and vision plans are just the start. Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
• Financially Fit: Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
• Family Matters: Welcoming a new addition? We offer generous paid parental leave for all parents.
• Perks with a Purpose: Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
• Culture Club: We love to celebrate! Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
• Optional Add-Ons: Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
• Sweet Savings: Score potential discounts on home and auto insurance through Farmers Insurance.

GCL is committed to the full inclusion of all qualified individuals. As part of this commitment, GCL will ensure that persons with disabilities are provided with reasonable accommodation for the hiring process. If reasonable accommodation is needed, please contact hiring@gcl.global GCL provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. In addition to federal law requirements, GCL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GCL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.