What are the responsibilities and job description for the IT Administrator position at GCM?
Job Type
Full-time
Description
SUMMARY
Analyze science, engineering, business, and all other data processing problems for application to electronic data processing systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Analyze or recommend commercially available software.
JOB RESPONSIBILITIES :
- As the primary contact for Help Desk, provide professional and respectful service to all employees and members of the organization
- Extraordinary attention to detail in assigned tasks
- Assist users with issues related to desktop / laptop computers, tablets, cell phones, printers, scanners, or other technology resources
- Perform deployment of new laptops, tablets, workstations, as well as upgrades
- Assist users with issues related to Microsoft technologies and Engineering software applications
- Learn and support the roll-out of new applications
- Maintain asset records for all IT related equipment and licensing
- Research solutions for technology issues, as needed
- Support CIO in successful project delivery
Requirements
REQUIRED
DESIRED
