What are the responsibilities and job description for the IT Business Analyst position at GD Resources LLC?
“Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.”
About the Company
GD Resources LLC is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement.
Job Title: IT Business Analyst (Computer Systems Analyst)
Place of Performance: 1800 Washington Boulevard, Baltimore, MD 21230 (3 days remote, 2 days onsite)
Rate: $40/hr - $50/hr
Duration: 05/01/2025 - 03/31/2027
Position Overview
The Computer Systems Analyst (IT Business Analyst) supports the Project Management Office (PMO) by gathering business requirements, crafting project scope statements, and maintaining Agile documentation. The role involves developing, implementing, and monitoring Major IT Development Projects (MITDP) to ensure alignment with stakeholder needs. Key responsibilities include conducting needs assessments, identifying solutions, recommending operational improvements, and collaborating with internal teams. The analyst will create requirements documents, develop business cases, track project progress, and validate service provider invoices while working with multiple administrative departments and IT staff.
Key Responsibilities:
Include but are not limited to the following:
Required Qualifications:
Preferred Experience
Additional Information:
About the Company
GD Resources LLC is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement.
Job Title: IT Business Analyst (Computer Systems Analyst)
Place of Performance: 1800 Washington Boulevard, Baltimore, MD 21230 (3 days remote, 2 days onsite)
Rate: $40/hr - $50/hr
Duration: 05/01/2025 - 03/31/2027
Position Overview
The Computer Systems Analyst (IT Business Analyst) supports the Project Management Office (PMO) by gathering business requirements, crafting project scope statements, and maintaining Agile documentation. The role involves developing, implementing, and monitoring Major IT Development Projects (MITDP) to ensure alignment with stakeholder needs. Key responsibilities include conducting needs assessments, identifying solutions, recommending operational improvements, and collaborating with internal teams. The analyst will create requirements documents, develop business cases, track project progress, and validate service provider invoices while working with multiple administrative departments and IT staff.
Key Responsibilities:
Include but are not limited to the following:
- Collaborate with stakeholders, including business users, IT teams, and management, to gather and document detailed business and functional requirements.
- Conduct interviews, workshops, and surveys to understand business needs and processes.
- Analyze current business processes and workflows to identify areas for improvement or automation.
- Develop process models, flowcharts, and diagrams to represent business processes visually.
- Translate business requirements into technical specifications for IT teams.
- Create detailed documentation, including Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and Use Cases.
- Work with architects and developers to design IT solutions that meet business needs.
- Act as a liaison between business stakeholders and IT teams, ensuring clear communication and understanding of requirements.
- Present findings, solutions, and project updates to stakeholders.
- Support project management activities, including defining project scope, timelines, and deliverables.
- Assist in resource planning and risk management for IT projects.
- Develop test plans and test cases to ensure that the IT solution meets business requirements.
- Coordinate and participate in User Acceptance Testing (UAT) with business users.
- Identify and document defects, and work with developers to resolve issues.
- Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals, and providing support to end-users.
- Manage change requests and ensure that changes are properly documented and communicated.
- Analyze data to identify trends, generate insights, and support decision-making.
- Create reports, dashboards, and visualizations to present data in a meaningful way.
- Continuously evaluate business processes and IT systems to identify opportunities for improvement.
- Stay updated with the latest industry trends, tools, and technologies.
- Ensure that IT solutions comply with relevant regulations, standards, and policies.
- Identify and mitigate potential risks associated with IT projects.
Required Qualifications:
- Bachelor's degree with 3 years of experience in Business Assurance.
- Certification in one of the following: Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology.
- At least 3 years of BA IT experience working with state agencies (e.g., designing, developing, testing, implementing, and maintaining).
- Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
- Technical business analyst experience managing multiple projects simultaneously, with an understanding of databases, basic querying, and web services or APIs.
- Familiarity with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau).
- Proficiency in Excel for data analysis, Word for documentation, and PowerPoint for presentations.
- Familiarity with Agile methodologies, with training or certification such as Certified Scrum Master (CSM).
- Experience managing and executing multiple related operational requests/projects simultaneously.
- Experience working in a matrixed environment.
Preferred Experience
- Experience with ServiceNow is a plus.
- Knowledge of state government policies and practices.
- Knowledge of payment portal implementation with FMIS integration.
Additional Information:
- The position will be hybrid, with 3 days remote work and 2 days onsite (Wednesday mandatory) in Baltimore, MD.
- Candidates must be able to work collaboratively in a team environment and contribute to the success of the project.
Salary : $40 - $50
