What are the responsibilities and job description for the Sr. Staff Applications Operations Engineer MBE and MBSE position at GE Aerospace?
Job Description Summary
Elevate your career by joining our team as a Senior Model-Based Engineering (MBE) Application Operations Engineer, where you will play a crucial role in advancing world-class aerospace products. In this dynamic and impactful position, you will be at the forefront of maintaining and optimizing model-based engineering application environments, creating a seamless Digital Thread environment that delivers cutting-edge solutions to our customers. We seek a highly skilled professional with extensive knowledge of MBE processes and applications, capable of deploying and integrating these tools to ensure exceptional performance and customer satisfaction. If you excel in a fast-paced, collaborative setting and are driven to make a significant impact, we want to hear from you!
* This is a hybrid role*
Job Description
Role and Responsibilities
In This Role, You Will
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Elevate your career by joining our team as a Senior Model-Based Engineering (MBE) Application Operations Engineer, where you will play a crucial role in advancing world-class aerospace products. In this dynamic and impactful position, you will be at the forefront of maintaining and optimizing model-based engineering application environments, creating a seamless Digital Thread environment that delivers cutting-edge solutions to our customers. We seek a highly skilled professional with extensive knowledge of MBE processes and applications, capable of deploying and integrating these tools to ensure exceptional performance and customer satisfaction. If you excel in a fast-paced, collaborative setting and are driven to make a significant impact, we want to hear from you!
* This is a hybrid role*
Job Description
Role and Responsibilities
In This Role, You Will
- Support implementation of the Digital Thread in new program areas needing to implement Model Based Systems Engineering (MBSE)
- Champion the deployment of new and existing Digital Thread environments, and consult with programs on the implementation
- Identify, document, and champion engineering automation best practices and improvements which help engineers be more productive
- Engage strategic vendors of Model Based Systems Engineering technology for application updates and problem solving which address Engineering needs
- Proactively manage priorities and organize work schedule in a dynamic environment
- Execute day to day application maintenance, deliver application upgrades and related planning, and deliver user support
- Responsible for responding/delegating support cases from application customers
- Configure and troubleshoot application alerts from monitoring tools and follow SOPs to resolve or escalate appropriately
- Drive customer communication during critical events and lead retrospective meetings
- Drive a higher level of customer satisfaction by improving support team quality, knowledge, and training
- Drive root cause investigation implementing any learnings or improvement opportunities
- Drive projects that improve customer experience, application process or performance with minimal guidance
- Assist & own the preparation of end user support documentation and knowledge
- Proactively plan for upcoming changes
- Provide mentorship and guidance to team members
- Inform and train all support teams on new/changed processes/services and drive operational process rigor
- Collaborate with cross functional stakeholders
- Ensure support team readiness and availability
- Investigate the possibilities of automation for self-service of end user support
- Partner with Engineering process owners to align MBE tool capabilities with engineering processes, evaluate, change, and transition to operations.
- Bachelor’s Degree from an accredited College or University in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with minimum of 5 years of professional experience, OR associate degree with minimum of 8 years of professional experience OR High School Diploma with minimum of 10 years of professional experience. Professional experience must be in software operations, IT operational or technical engineering.
- Minimum of 5 years of professional experience in IT
- Minimum of 2 years of professional experience in the application of engineering tools/solutions Systems Engineering and Model Based Engineering Tools, specifically Cameo Enterprise Architect and Teamwork Cloud
- Detailed working knowledge (including day to day use on a program) of Modeling tools in the areas of Architecture, Design, and IV&V (e.g. Cameo Enterprise Architect, Teamwork Cloud)
- Excellent written and oral communications skills including presentation and negotiation skills, preparing management level briefings and summary explanations
- Proven problem-solving skills and experience
- NOTE: Military experience is equivalent to professional experience.
- Eligibility Requirement:
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
- Desired Qualifications
- Minimum of 2 years of professional experience with Cassandra database cluster implementation, optimization, and maintenance
- Experience with Agile or Model Based Engineering practices, tools, and methods
- Experience working in a multi-site Enterprise environment including facilitating cross organizational solutions in response to diverse objectives
- Experience with Microsoft Office suite of tools, particularly Excel, Project, and PowerPoint
- Experience with Linux and AWS DevCloud server deployments
- Develop technical solutions to complex problems that require the regular use of ingenuity and creativity
- Enterprise Architect experience
- Java, Python, Oracle, MySQL, Web Application Development and/or Syndiea skills and experience
- Understand concepts and demonstrated experience of setting and driving technical direction
- Familiar with elements of gathering functional requirements
- Understand technical standards & concepts to apply to project work
- Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
- Proven track record of change agent
- Ability to multi-task and prioritize work in a dynamic environment
- Self-directed with demonstrated ability to organize and provide technical leadership for a diverse (both geographic and technical) team
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
