What are the responsibilities and job description for the Cash Application Specialist position at GE Appliances?
At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
As a GE Appliances Cash Application Specialist, you'll be at the heart of ensuring accurate and timely tracking of customer payments. You'll be responsible for a variety of tasks, including researching and resolving unidentified payments, working with other departments to improve processes, and monitoring third-party payments to ensure accurate customer remittances. This role requires keen attention to detail, strong problem-solving skills, and excellent communication to maintain efficient cash management.
Position
Cash Application Specialist
Location
USA, Louisville, KY
How You'll Create Possibilities
- Accurately and promptly applies receipts to ensure timely financial recordkeeping.
- Leverages bank and third-party web portals to ensure accurate and timely cash application and remittance processing.
- Analyzes and reconciles unapplied and unidentified receipts to ensure accurate financial reporting.
- Collaborates effectively with cross-functional teams to streamline cash application processes.
- Partners closely with Accounts Receivable teams to ensure seamless customer remittance and application processes.
- Ensures the integrity of financial records by verifying the accuracy of remitter names against customer names for all third-party payments.
- Identifies and analyzes issues, proactively seeking solutions and escalating complex cases for further resolution.
- Builds and fosters strong relationships with internal customers and stakeholders through effective email and phone communication.
- Proactively reviews and analyzes cash application reports to ensure data accuracy and identify potential discrepancies.
What You'll Bring to Our Team
- Independent Contribution: Demonstrates the ability to work effectively and efficiently, delivering consistent results in an environment where work is closely supervised.
- Problem Solving: Proficient at addressing routine challenges, with the capability to interpret and deviate from standard procedures when necessary.
- Adaptability: Can make minor adjustments to work methods as needed, showcasing flexibility and responsiveness to changing requirements.
- Communication: Effectively communicates information that may require explanation or interpretation, ensuring clarity and understanding.
Preferred Competencies
- Proficiency in MS Access as well as Excel.
Educational and Experiential Background
- Possesses basic knowledge of relevant systems and procedures, acquired through prior work experience or education.
- Typically requires less than 2 years’ relevant experience, with vocational or technical education preferred.
Preferred Education/Experience
- Bachelor’s Degree in Finance or Accounting.
- Previous Accounts Receivable and/or Customer Service experience.
Working Conditions & Special Requirements
- Working conditions are typical for an office environment.
- 0% ongoing travel; Occasional conferencing and/or external training attendance may be required at times.
- Employees in this role must possess the ability to adjust to changes in work routines, peak loads, etc. Overtime is required the last Saturday of each fiscal and calendar month-end, year-end, and some holidays.
Our Culture
At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com
