What are the responsibilities and job description for the Dairy Herd Management Systems Support Specialist position at GEA Group?
Responsibilities / Tasks
- Become expert in GEA FT's "Robotic Milking Concept" and "Good Cow Milking" techniques, with basic hygiene knowledge.
- Support and master Dairyplan, DairyNet suite, and CowScout herd management software, and understand competitors' software.
- Document and report requirements for new products, design changes, and software updates.
- Assist technical support team and conduct software updates as necessary.
- Provide comprehensive technical product training and support for internal employees, dealers, and customers, covering equipment, networking, and management software.
- Analyze pre-sale and pre-start-up herds, prepare dealers and customers for transition, and champion successful milking system startups. .
- Consult customers on herd management / performance, software-related issues, and conduct follow-up on farm visits and consultations with dealers and farmers.
- Monitor and assist with current test farm installations.
- Cooperate and communicate with sales personnel, keeping them informed of new projects and potential issues.
- Develop and deliver product-focused presentations to dealers and customers.
- Attend trade shows and industry meetings, actively participating in relevant industry organizations.
- Stay informed on trending topics in dairy management that impact equipment, software, and herd management practices.
- Maintain relationships with other dairy data organizations to facilitate software interfaces for customer operations and establish long-term partnerships.
Your Profile / Qualifications
Working at GEA Group has significant benefits!
Engineeringforthebetter
Did we spark your interest?
Then please click apply above to access our guided application process.
