Herd Management Technician

Responsibilities / Tasks

• Become knowledgeable in GEA FT's "Robotic Milking Concept" and "Good Cow Milking" techniques, with basic hygiene knowledge.
• Support and train how to use Dairyplan, DairyNet suite CattleEye, and CowScout software.
• Analyze pre-sale and pre-start-up herds, prepare dealers and customers for transition, and champion successful milking system startups and perform follow up support.
• Assist technical support team and conduct software updates as necessary.
• Consult customers on herd management / performance, software-related issues, and conduct follow-up on farm visits and consultations with dealers and farmers.
• Monitor and assist with current test farm installations.
• Develop and deliver product-focused presentations to dealers and customers.
• Attend trade shows and industry meetings, actively participating in relevant industry organizations.
• Stay informed on trending topics in dairy management that impact equipment, software, and herd management practices.
• Communicate with management by means of call reports, progress reports, and dealer evaluations.
• Cooperate and communicate with sales personnel by making them aware of new projects, potential problems or anything concerning their area of responsibility.
• Document and report the need for new products, design changes, and software changes to existing products

Your Profile / Qualifications

Working at GEA Group has significant benefits!

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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