What are the responsibilities and job description for the Project Coordinator position at GEA Process Engineering?
Responsibilities / Tasks
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
Project Coordinator is responsible for managing project orders assigned; From entering or releasing orders, following up on part(s) availability, handling emails and phone calls, ensuring orders are sent to production, purchasing, and to the warehouse for delivery or shipped from vendors or plants, through to invoicing. Projector Coordinator will handle discrepancies with orders. Keep the dealer informed of the progress. Liaison between the dealer, sales / project manager, purchasing, production / manufacturing, and the warehouse. They are also part of a team making up the Customer Service Department and will be expected to take on tasks for the department.
Manage incoming requests via phone, email, etc. in a timely manner
Review, revise, release and manage project / parts orders as required
Order related billing
Work with accounting and finance to issue downpayment requests and release orders based on credit worthiness
Work with purchasing and production planning to schedule orders based on lead times and production time slot availability and customer requirements
Meet customer and manager expectations by utilizing effective time management, staying current with latest information, taking ownership of tasks to completion, and following up
Interface with purchasing and / or the warehouse on orders and deliveries, including expedited processing for urgent requests
Communicate with key stakeholders for changes on orders that may impact expected and requested delivery and install dates
Work with other departments (purchasing, logistics, accounting, sales, etc.) in a timely and professional manner
Balances open tasks with other support priorities within the team or department when known
Generate reports to support decision makers and process improvement initiatives
Other tasks and assignments as assigned
Your Profile / Qualifications
High school diploma or equivalent; associate / bachelor’s degree or equivalent experience in related field
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent interpersonal and customer service skills
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Self-motivated and highly organized
Ability to work both independently and collaboratively within a team environment
Proficiency in data entry, order management systems, and Microsoft Office Suite
Ability to function well in a high-paced and at times stressful environment
Bilingual preferred
Proven experience in project coordinator, project management, customer service, or a related role
Working at GEA Group has significant benefits!
11 Paid Holidays
PTO - Paid Time Off
Medical Plans
Dental Insurance
Vision Insurance
Health Savings and Spending Accounts
Tuition Reimbursement
401k with excellent employer match
Wellness Incentive Program
Employee Assistance Program
GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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