What are the responsibilities and job description for the Customer Service Representative position at Gebhardt Automotive?
The opportunity of a lifetime: family owned and operated Gebhardt Automotive is still growing! Gebhardt Automotive has been serving the Front Range for over 47 years. "Are you a cut above the best?" Due to our extensive growth, we are accepting applications for full time BDC Representatives:
Qualifications:
- Incentive-driven is a must!
- Experience working in a sales call center environment, preferably in the automotive industry
- Superior track record of customer satisfaction and problem solving strategies
- Dynamic and technology-savvy
- Self-starter and excellent time-management skills
- Ability to generate sales appointments with high-end clientele
- Current Driver's License with a clean driving record
- Able to speak other languages is preferred
Physical Requirements:
- Surroundings: indoors in air-conditioned areas sitting for long periods of time
- On a regular basis: Grabbing objects with hands
- Occasionally: standing, walking, climbing stairs
- Infrequently: Bending, twisting and/or stooping, kneeling and/or squatting, lifting, reaching and/or lifting overhead, pushing and pulling
Job Specific Duties May Include:
- Increase customer satisfaction and loyalty through premium customer experiences
- Place outbound calls
- Schedule and confirm appointments for the Service Department
- Follow-up Service internet leads and answer customer questions pertaining to their vehicle.
- Contact clients with overdue maintenance requirements
- Communicate via email with Service Clients
- Use "Live chat" capabilities on dealer web sites
- Exhibit ethical behavior following company guidelines
We offer Competitive Pay Plans, Paid Vacation and Holidays, Medical, Dental, and Life Insurance plans, 401K with match and a fantastic Working Environment! Must have a clean MVR, interviews conducted on the spot!
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $19