What are the responsibilities and job description for the Director of Operations position at Gecko Hospitality?
Job Overview
We are seeking a seasoned Luxury Resort Manager to lead our iconic, independent, luxury full-service coastal resort in beautiful Bar Harbor, Maine. As a key member of our team, you will be responsible for overseeing all aspects of the property, including lodging, food and beverage, spa, and events.
Main Responsibilities:
• Provide strong leadership and guidance to all hotel staff, fostering a positive and productive work environment
• Ensure guests receive a high-quality, personalized experience and promptly address any concerns or issues
• Develop and manage budgets, optimize revenue streams, and ensure profitability while maintaining cost-control measures
• Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance, to ensure smooth and efficient services
• Work closely with the marketing team to develop and implement attractive marketing strategies to maximize occupancy and develop the hotel's brand presence
• Ensure the hotel complies with health, safety, and legal standards, effectively managing risks
• Collaborate with the ownership/board to develop long-term strategic goals and lead the hotels progression toward them
Requirements:
• A bachelors degree in hospitality management, Business Administration, or related field is preferred
• Minimum of 5-7 years of Hotel General Manager experience in a full-service or luxury hotel
• Minimum of 3-5 years of food and beverage management experience from a full-service hotel or resort
• Proven experience managing seasonal New England properties and historic hotels
• Strong leadership skills with a passion for guest service and initiative-taking problem-solving
• Must have a la carte and banquet food and beverage management experience from a full-service hotel or resort
• Strong leadership, financial acumen, sales and marketing, exceptional communication and people skills, and the ability to make strategic decisions under pressure
• Elevated level of professionalism, integrity, and guest-oriented attitude
• Expertise in training and leading large, seasonal teams
• Experience working with J1 and H2B Visa student programs
We are seeking a seasoned Luxury Resort Manager to lead our iconic, independent, luxury full-service coastal resort in beautiful Bar Harbor, Maine. As a key member of our team, you will be responsible for overseeing all aspects of the property, including lodging, food and beverage, spa, and events.
Main Responsibilities:
• Provide strong leadership and guidance to all hotel staff, fostering a positive and productive work environment
• Ensure guests receive a high-quality, personalized experience and promptly address any concerns or issues
• Develop and manage budgets, optimize revenue streams, and ensure profitability while maintaining cost-control measures
• Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance, to ensure smooth and efficient services
• Work closely with the marketing team to develop and implement attractive marketing strategies to maximize occupancy and develop the hotel's brand presence
• Ensure the hotel complies with health, safety, and legal standards, effectively managing risks
• Collaborate with the ownership/board to develop long-term strategic goals and lead the hotels progression toward them
Requirements:
• A bachelors degree in hospitality management, Business Administration, or related field is preferred
• Minimum of 5-7 years of Hotel General Manager experience in a full-service or luxury hotel
• Minimum of 3-5 years of food and beverage management experience from a full-service hotel or resort
• Proven experience managing seasonal New England properties and historic hotels
• Strong leadership skills with a passion for guest service and initiative-taking problem-solving
• Must have a la carte and banquet food and beverage management experience from a full-service hotel or resort
• Strong leadership, financial acumen, sales and marketing, exceptional communication and people skills, and the ability to make strategic decisions under pressure
• Elevated level of professionalism, integrity, and guest-oriented attitude
• Expertise in training and leading large, seasonal teams
• Experience working with J1 and H2B Visa student programs
