What are the responsibilities and job description for the Liaison - Hospital at Home position at Geisinger?
The Hospital at Home Liaison initiates patient and support system conversations to introduce Hospital at Home and facilitate enrollment into the program. The successful candidate will provide strategic, technical, and operational support to assist medical center facility clinical and non-clinical stakeholders with adopting and implementing the Hospital at Home model of care. Additionally, you'll gather and synthesize data from the local sites to assist the Hospital at Home team with identifying unique and specific opportunities to increase patient enrollment from various clinical areas including the emergency department, inpatient areas, and clinics. You'll also build local site expertise and competency to ensure program sustainability.
At least two (2) years of relevant experience in healthcare, marketing/business and/or patient support is required. This position is full-time, 40 hours weekly and 8 hours per day.
- Initiates patient and support system conversations to introduce Hospital at Home and facilitate enrollment into the program
- Expand the Hospital at Home program by educating health care professionals and patients on the benefits of the programs.
- Responsible for the development, refinement, and delivery of educational materials to clinical teams and patients
- Provide dedicated support for enrolling patients in the Hospital at Home programs
- Gather and provide statistical information in regards of the Hospital at Home program. Including the number of patients participating, number of hospital admissions from patients enrolled in Hospital at Home, cost savings Hospital at Home is providing.
- Build relationships with Case Management and Patient Placement.
- Work with case management and patient flow navigators encouraging them to recommend the hospital at home program.
- Develop criteria for what would make a patient an ideal candidate for hospital at home.
- Educate and support care teams in the identification, screening, and enrollment of patients into hospital at home.
- Identify and drive performance improvement efforts focused on patient identification and enrollment practices with care team.
- Each position will have a primary assignment to multiple hospital platforms within the region.
Geisinger cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity
- Full benefits (health, dental and vision) starting on day one
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan that includes automatic Geisinger contributions
- Generous paid time off (PTO) plan that allows you to accrue time quickly
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program to improve your health while earning a financial incentive
- Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
- Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
- Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Qualifications:
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
