LPN - Supervisor Ambulatory Quality Optimization

The LPN Supervisor Ambulatory Quality Optimization is responsible for managing and coordinating system-level workflows related to quality and policy management systems. Leads implementation of specific strategic initiatives and related lean training activities across the organization. Guides and enables multi-disciplinary teams to identify improvement opportunities, gather data, assess analytics, adopt best practices and implement and sustain changes. Focuses on multi-project initiatives at service line, platform and regional level to achieve improved patient and member experience and quality, increased staff satisfaction, and measurable quality or financial impact.

At least one (1) year of supervisory experience and three (3) years of LPN work experience is required. Previous experience with quality improvement practices is preferred. Joint Commission/regulatory agency preparation, coordination, education, and survey experience is helpful.  This role is full-time, 40 hours weekly, and 8 hours per day.

• Works collaboratively with ambulatory clinical teams and division of quality and safety to standardize and optimize quality patient care practices and procedures across the enterprise.
• Coaches and mentors team members to influence and enable a culture of continuous improvement and help drive implementation of the organization’s strategic plan. Creates and fosters change in a rapid, positive, proactive manner.
• Provides employee supervision and supports the daily operations of activities for assigned staff and team members.
• Coordinates work with system stakeholders and relevant regulatory agencies, and other standards of accreditation bodies.
• Facilitates development of key performance indicators to confirm and monitor success. Prepares and submits reports as requested including ambulatory nurse sensitive indicators and system quality indicators.
• Participates in review of adverse patient events and subsequent development of Root Cause Analyses, action plans and implementation of required follow up education and policy modifications
• Identifies trends for actual or potential Quality and Safety improvement opportunities based upon review and analysis of information and data and participates in the design and implementation of improvement and change.
• Demonstrates professional knowledge about improvement and promotes compliance with, professional standards, clinical risk management and patient safety theory, principles, guidelines, statutes and regulations.
• Standardization of ambulatory nursing policies and procedures to ensure regulatory compliance and best practice utilization.
• Responsible for identification, facilitation and implementation of appropriate skills mix according to scope of practice to assure operational performance within Geisinger.
• Oversight of ambulatory staffing optimization initiatives including ambulatory float pool.
• Leads quality-related shared governance activities.

Geisinger cares about not only its patients and members, but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Qualifications:

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.