What are the responsibilities and job description for the Building Automation Service Controls Technician position at GEM Inc?
JOB RESPONSIBILITIES
- Perform routine maintenance on BAS systems, including testing, inspecting, troubleshooting, and programming.
- Demonstrate the ability and knowledge to diagnose and repair system malfunctions.
- Install, configure, and maintain BAS systems and equipment including HVAC controls, lighting controls, and energy management systems.
- Collaborate with customers and team members to design and implement system upgrades and optimize performance.
- Provide technical support to clients and ensure timely resolution of customer issues.
- Conduct training sessions for clients as needed on the effective use of BAS systems.
- Stay updated on industry advancements and current technologies in BAS and Control systems.
- The ability to assist customer and provide the best customer solutions for repairs and replacements.
- Communicate effectively with customers regarding service issues, recommendations, and system capabilities.
- Provide field quotations as needed to address on the spot repairs in a timely fashion.
- Maintain accurate up to date information of service calls, work performed, tool usage, and parts used.
- Complete service reports with current technology and warranty documentation in a timely manner.
- Follow all company safety protocols, regulations, and guidelines related to HVAC work.
- Work with service operations to order materials and supplies as needed to execute service work in a timely manner.
SKILLS
EDUCATION / EXPERIENCE
GEM Service is an Equal Employment Opportunity Employer.
