What are the responsibilities and job description for the Building Automation Service Controls Technician position at Rudolph Libbe Group?
GEM Service is a trusted adviser to leading organizations in the healthcare, industrial, commercial, and education sectors. Our expertise and unequaled implementation capabilities include HVAC Maintenance/Repairs/Projects, facility management, buildings installation and service, commercial duct cleaning, air and hydronic balancing and comprehensive supply side and demand side energy solutions.
We are searching for an energetic professional to join our growing team as a Building Automation Service Controls Technician. As a Building Automation Service Controls Technician, you will be responsible for the installation, maintenance, and troubleshooting of building automation systems (BAS) and related equipment. This will ensure that all systems operate efficiently and effectively, enhancing the comfort of occupants and reducing energy consumption. This role involves troubleshooting building systems, ensuring equipment operates efficiently, and the ability to provide excellent customer service. The service position must have the ability to work with current software technologies to deliver the highest customer value to our customer base. Applicants for this role should hold an active union card.
JOB RESPONSIBILITIES
- Perform routine maintenance on BAS systems, including testing, inspecting, troubleshooting, and programming.
- Demonstrate the ability and knowledge to diagnose and repair system malfunctions.
- Install, configure, and maintain BAS systems and equipment including HVAC controls, lighting controls, and energy management systems.
- Collaborate with customers and team members to design and implement system upgrades and optimize performance.
- Provide technical support to clients and ensure timely resolution of customer issues.
- Conduct training sessions for clients as needed on the effective use of BAS systems.
- Stay updated on industry advancements and current technologies in BAS and Control systems.
- The ability to assist customer and provide the best customer solutions for repairs and replacements.
- Communicate effectively with customers regarding service issues, recommendations, and system capabilities.
- Provide field quotations as needed to address on the spot repairs in a timely fashion.
- Maintain accurate up to date information of service calls, work performed, tool usage, and parts used.
- Complete service reports with current technology and warranty documentation in a timely manner.
- Follow all company safety protocols, regulations, and guidelines related to HVAC work.
- Work with service operations to order materials and supplies as needed to execute service work in a timely manner.
SKILLS
- Proven experience with BAS, HVAC controls, and related technologies.
- Strong understanding of electrical principles, wiring diagrams, and control strategies.
- Proficient in the use of BAS software and tools, with experience in programming and configuring control systems.
- Excellent troubleshooting and the ability to think critically and analytically.
- Ability to work independently and as part of a team.
- Ability to support team members that require mentorship.
- Familiarity with safety standards and compliance regulations.
EDUCATION/EXPERIENCE
- High school diploma: technical degree or College degree preferred.
- 1-5 years of experience in the BAS industry.
- Active union card.
- Background in Distech Controls, Trane, Johnson Controls, and BACnet
- Tridium N4 certified is a plus, not mandatory.
GEM Service is an Equal Employment Opportunity Employer.
