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Treatment Coordinator

Gen4 Dental
Reynoldsburg, OH Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 5/22/2025

Our treatment coordinators are vital in providing our patients with a bestinclass experience. Through patient education our treatment coordinators ensure our patients fully understand what their treatment plans involve and help to increase case acceptance. The Treatment Coordinator is responsible for managing treatment plans collecting copays and balances and scheduling patients for their next visit. By joining our team you will have :

Work Life Balance (MondayThursday 7 : 30am4pm Friday 7 : 30am2pm)

3 weeks PTO & 8 Paid Holidays

Paid Parental Leave

Medical / Vision / Dental Benefits

401k Match

Professional Growth and Career Advancement Opportunities

Key Responsibilities

Build patient relationships and provide exceptional customer service by creating a calm and warming environment.

Act as a liaison or case manager between the practice and the patient.

Review treatment plan with patients answer questions and concerns discuss financial options and make financial agreements regarding treatment cost and method of payment

Collect payments and copays.

Monitor schedule and call patients to fill any Doctor or Hygiene openings.

Ensure that patients with outstanding balances are informed of the practices financial policy.

Schedule new patients within two to four days of their initial call.

Ensure that all patient records are current and accurate.

Qualifications :

Customer service / sales experience

Dental office experienced (preferred)

Additional Information :

We provideequal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.

Remote Work : Employment Type :

Fulltime

Key Skills

Agriculture,Asset Management,Data Structures,ABAP,Application Programming,Agile Testing

Vacancy : 1

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