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Technical Field Service Representative Level II - Energy Systems

Generac Power Systems
Fife, WA Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 5/13/2025

To be considered a formal applicant, please use the link to apply via Generac's career portal: https://generac.wd5.myworkdayjobs.com/External/job/Fife-WA---USA/Generator-Field-Service-Technician_JR5285

With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

At Energy Systems, our people help make the world safer, brighter, and more productive. United by our Values, people with diverse backgrounds and points of view work together to ensure our customers have peace of mind.

It’s a challenge, and an invitation. Most importantly, it’s an opportunity to join an industry leader. There’s never been a better time to work at Energy Systems. Our rapid growth equals rapid career advancement opportunities for those who want to be challenged and enjoy a fast-paced, high-performance culture.

The Generator Field Service Technician is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of Generac industrial products. This position will require up to 50% travel; fleet vehicle provided.

Essential Duties and Responsibilities:

With respect to different levels, please review the below and a recruiter will be in contact to discuss your interests and qualifications:

  • Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams
  • Understand components and operation of an electrical distribution system
  • Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision
  • Experienced in Electronics, Electromechanical Technology
  • Knowledge of power generation; light tower, pumps, and heating products
  • Spark Ignited knowledge

Technical Field Service Representative Level II:

Minimum Qualifications:

  • High School Diploma
  • 4 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Preferred Qualifications:

  • Associates Degree in Electrical Engineering or Mechanical Engineering
  • 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Technical Field Service Representative Level III:

Minimum Qualifications:

  • High School Diploma
  • 6 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Preferred Qualifications:

  • Associates Degree in Electrical Engineering or Mechanical Engineering
  • 8 years servicing and troubleshooting Emergency Power Supply Systems (EPSS)

Master Field Service Technician:

Minimum Qualifications:

  • High School Diploma, Generac Master Certification or equivalent
  • 8 years in advanced troubleshooting Emergency Power Supply Systems (EPSS)

Preferred Qualifications:

  • Associates Degree in Electrical Engineering or Mechanical Engineering
  • 10 – 15 years in advance troubleshooting Emergency Power Supply Systems (EPSS)

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

Job Type: Full-time

Pay: $31.73 - $47.60 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call

Experience:

  • Electromechanical knowledge: 4 years (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: On the road

Salary : $32 - $48

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