Recovery Collector

Recovery Collector

General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

Essential Responsibilities :

• Collect delinquent payments on all installment loans and Visa that are charged off accounts
• Occasionally assist on collecting on accounts that are minimum 90 days past due
• Contact members via phone calls and letter concerning repayment of their delinquent accounts, including personal member contact inside and outside the office
• Research all available means to locate delinquent members who do not reply to telephone calls or letters
• Interpret computer information to determine the status of member's ability to make payments. Also inputs important information into members' account for future reference or to make other employees aware of members' status
• Under supervisor's direction, may transfer funds from any pledge or secured credit union account of delinquent member to satisfy delinquent loan account
• Assure a smooth-running collections department in the event of the supervisor's absence by having a general knowledge of their duties
• Under supervisor's direction, may request an account to be forwarded for legal or repossession action
• Perform other duties as assigned

Education and Experience :

Knowledge, Skills, and Abilities :

At GECU, we want to support your wellbeing by offering a wide range of benefits :

And many more!

Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!

General Electric Credit Union is an Equal Opportunity Employer