What are the responsibilities and job description for the Inside Sales Specialist position at General Pacific, Inc.?
General Pacific was named one of Oregon's 100 best companies to work for in 2024!
We are a wholesale distributor serving electric utilities throughout the Northwest. Locally, we are also a supplier to plumbing and HVAC contractors. We're seeking a highly capable individual to join our small and dynamic Conservation Division team. With our various product lines, our Conservation group sells to utilities, contractors and end consumers. Unlike typical sales organizations, we strive to be a true partner to both our customer base and our suppliers. Our priority is to do right by the customer and always to provide superior customer service.
In this role, you'll assist all three customer groups:
- Utilities with their energy efficiency programs
- Utilities’ end-customers with product information
- Contractors with product info, ordering assistance and logistics
You'll learn and stay up to date on energy efficiency products, as well as industry regulations and trends. Product lines include heat pump water heaters, smart thermostats, and ducted and ductless heat pumps. Clear and effective communication is key, as are organizational skills and the ability to simultaneously track multiple projects, conversations, spreadsheets, etc.
Location: Fairview (Portland metro). This is an in-office position 8:00am - 5:00pm M-F
Qualifications:
- Excellent written and verbal communication skills
- Meticulous attention to detail
- Excellent follow-through
- Strong computer skills with proficiency in Outlook, Excel, Word
- Highly organized and work well under pressure
- Utility or energy efficiency experience is a plus
- Willingness and ability to learn are a must
Primary Duties:
- Provide excellent customer service via phone and email
- Project management
- Reporting/tracking in Excel
- Website maintenance (no coding or technical experience required)
- Order processing and follow-up from order entry through delivery
- Processing warranty and freight claims
- Other duties as assigned
Benefits Include:
- Medical, Dental, and Vision Insurance - employee and dependents
- Life and Disability Insurance
- Health Savings Account
- 401(k) Plan (15% Full Salary Employer Contribution, No Match Required)
- Paid Holidays
- Paid Vacation
- Paid Sick Leave
- Quarterly Bonus Program
Applicants must be willing to onboard through a temporary employment service for up to 90 days before benefits can be offered.
All applicants will be required to provide a resume and cover letter during the application process.
We are an Equal Employment Opportunity (EEO) employer. For more information about us, please visit https://www.generalpacific.com
Salary : $20 - $23