Emergency Dispatcher/Customer Service

United Central Station has Immediate Openings for central station dispatchers to join our team in Plainview, NY. We are a 24/7/365 call center/emergency response dispatch

Currently seeking full and part-time applicants available to work the swing shift (10am to 6pm or 12pm to 8pm). Weekends and holidays are a must.

BI-LINGUAL A MAJOR PLUS!!!

We're looking for individuals who prioritize accuracy, work well in high-pressure situations, and thrive in fast-paced environments. Responders should have the ability to quickly assess incoming emergency calls and accurately determine the type of service required to provide the best response. Applicants should have demonstrated an ability to remain calm and focused while working with emergency services personnel and will be responsible for entering vital information into a computer system that is used to dispatch emergency services personnel.

Responsibilities primarily include answering inbound calls; dispatching authorities for security and fire alarms; contacting clients to notify them of alarms; logging and noting results of dispatches; some data entry tasks setting up or modifying new/existing accounts.

Qualified candidates will be energetic, professional, possess customer service skills, and have the desire to succeed. Excellent phone etiquette and communication skills as well as good computer skills are a requirement. Applicants must be dependable and punctual, and must have reliable transportation to and from work.

Currently seeking full and part-time applicants available to work the mid shift (10am to 6pm or 12pm to 8pm). Weekends and holidays are a must.

We offer a highly competitive salary, paid training, and paid overtime, as well as a very generous benefits package that includes:

· Medical, Dental, and Vision Coverage; Pharmacy

· Life Insurance

· 401(k) with company match

· Supplemental Life, Long Term Disability & Short Term Disability Insurance

· Supplemental Sickness & Accident Insurance

AND MORE!

United Central Station, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

All interested candidates should apply online.

Qualifications
- Strong communication skills
- Experience in emergency dispatching preferred
- Proficient in using multi-line phone systems
- Ability to prioritize tasks and work efficiently

Job Types: Full-time, Part-time

Pay: $16.00 - $18.50 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Plainview, NY 11803 (Required)

Ability to Relocate:

• Plainview, NY 11803: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $19