What are the responsibilities and job description for the Customer Service Representative position at General Shale?
Founded in 1908 to produce street pavers, Watsontown Brick Company grew its line to include residential, commercial and architectural products. The Company is now comprised of three dedicated plants that produce 95,000,000 brick a year. Two operations produce extruded red shale and buff brick, while the third and newest plant built in 2008, manufactures molded brick. Special shapes, colors, and blends can be supplied to the customer’s specifications from any of the plants.
Responsibilities will include:
- Inside sales
- Answering the phone
- Data entry in SAP computer system
- Cash sales
- Bi-lingual a plus
- Assisting homeowners with choosing and or matching brick/stone/mortar
- Ability to quickly learn products
Job Requirements:
- 2-5 years customer service experience; inside sales experience
- Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus
- Strong communication skills, including both written and verbal communications
- Ability to work in a fast pace environment with a pleasant demeanor
- We offer competitive compensation as well as a comprehensive benefits package.
Benefits:
- Medical, Dental, Vision
- 401K
- Vacation Pay
- Holidays
