Warehouse and Facility Operations Manager

Job Description

We are seeking an experienced Warehouse and Facility Operations Manager to oversee our Georgia facility, handling daily operations of the warehouse and factory while supporting employee relations on-site. This role involves managing logistics, inventory, and production processes while addressing employee needs locally. With additional support from our HR team at headquarters in California, the ideal candidate will focus on fostering a positive workplace environment, overseeing operational efficiency, and ensuring compliance with company policies and safety standards.

Responsibilities:

• Oversee daily operations in the warehouse and factory, ensuring streamlined workflow, effective inventory control, and adherence to safety protocols.
• Coordinate logistics, transportation, and distribution to ensure product quality and timely delivery.
• Monitor equipment maintenance and troubleshoot operational issues to minimize downtime.
• Develop and enforce standard operating procedures (SOPs) to improve productivity and maintain a safe work environment.
• Serve as the primary on-site contact for employee questions and concerns, addressing local HR matters such as attendance, performance feedback, and minor conflict resolution.
• Support recruitment and onboarding activities in coordination with headquarters, ensuring new employees are integrated smoothly.
• Promote a positive workplace culture, reinforcing company policies and values, and ensuring compliance with local labor laws.
• Collaborate with the HR team in California on more complex HR functions such as payroll, benefits, and policy updates.
• Manage budget allocations for warehouse and factory operations, ensuring cost-effective use of resources.
• Track and analyze operational expenses, implementing strategies to optimize costs without compromising quality or safety.
• Work closely with other departments (e.g., Procurement, Sales, Finance) to align operations with company objectives and production schedules.
• Report to senior management on operational metrics and employee feedback, identifying opportunities for improvement.
• Implement process enhancements to support continuous improvement in both operational efficiency and employee satisfaction.
• Travel to the home office in Irvine, California as needed and requested.
  
  

Qualification:

• Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent experience).
• Minimum of 5 years of experience in warehouse or factory operations management.
• Proven leadership abilities, with experience in employee relations or basic HR support.
• Strong knowledge of logistics, inventory management, and safety regulations.
• Familiarity with HR processes and ability to collaborate effectively with remote HR teams.
• Excellent problem-solving, communication, and interpersonal skills.
  
  

Company Description

General Tool is a privately-owned diamond tool manufacturing company headquartered in Irvine, California. Since the company was established in 1984, our goal has been to provide high-quality diamond tools and the best customer service in the industry. By making a strong commitment to innovation, manufacturing and service; General Tool sets a high standard for the OEM diamond tool industry.

General Tool is a privately-owned diamond tool manufacturing company headquartered in Irvine, California. Since the company was established in 1984, our goal has been to provide high-quality diamond tools and the best customer service in the industry. By making a strong commitment to innovation, manufacturing and service; General Tool sets a high standard for the OEM diamond tool industry.