What are the responsibilities and job description for the Customer Service Front Counter Technician position at GENERAL TRAILER?
Primary duties and responsibilities are as follows:
a. Acknowledge and greet the customer offering the customer a positive experience.
b. Assist the customer with their parts needs.
c. Great problem-solving and troubleshooting skills.
d. Demonstrate knowledge of products and their applications (give technical advice,
troubleshoot, and help solve customers’ problems with their vehicles).
e. Demonstrate ability to sell product features and benefits.
f. Demonstrate ability to understand customers’ needs—have related sales
knowledge.
Qualifications
1-2 years’ experience in troubleshooting role
Compensation
$21/ hour - $25/ hour. Depends on Experience
Paid Time Off
6 Paid Holidays
Medical/Dental/Vision and Life Insurance
Retirement
Day Shift
No Travel
Schedule:
- 8-hour Shift
- Day Shift
License/Certification:
- Driver's License (Required)
Work Location:
· One location
Job Type: Full-time
Pay: $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $21 - $25
