What are the responsibilities and job description for the Provo Marriott Hotel PM Housekeeping Lobby Attendant position at Generation Hospitality Group LLC?
Job Title: Hotel PM Lobby Attendant
Job Summary:
We are seeking a dedicated and friendly Hotel Lobby Attendant to join our team. The ideal candidate will be responsible for maintaining a clean and welcoming lobby environment, providing excellent customer service to guests, and assisting with various tasks to ensure a pleasant experience for all visitors.
Key Responsibilities:
- Greet guests and visitors with a warm and friendly demeanor.
- Maintain cleanliness and organization of the lobby area, including seating, floors, and entrance.
- Assist guests with inquiries, providing information about hotel services and local attractions.
- Monitor lobby activities and ensure a safe and comfortable environment for guests.
- Handle guest requests and complaints promptly and professionally.
- Collaborate with housekeeping and maintenance teams to address any issues in the lobby area.
- Assist with the setup and breakdown of lobby events or functions as needed.
Skills and Qualifications:
- High school diploma or equivalent preferred.
- Previous experience in hospitality or customer service is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Flexibility to work various shifts, including weekends and holidays.
We offer a supportive work environment and opportunities for growth within the company. If you are passionate about providing exceptional service and creating a welcoming atmosphere, we encourage you to apply.
