What are the responsibilities and job description for the Customer Service position at Generation Pet?
A Pet Food Distribution Company is seeking a highly motivated, energized Customer Service Rep.
Responsibilities Include:
- Daily invoicing customers for next day truck deliveries
- Answer customer emails and track customer orders
- Edit and finalize invoices for final truck routes (next day)
- Answering phone and assisting customers with issues or placing orders
- Processing credits, returns
- Contacting customers with out of stocks
- Create reports / other task as assigned
Skills:
- Must be able to work in a fast paced environment
- Very detailed oriented
- Great customer service skills. Able to upsell customers on the phone and educate customers on new or existing products
- Google Drive experience a must
- Able to troubleshoot customer issues
.
Job role is Monday-Friday Day Hours. Pay Rate starting at $18 Hour Based on experience.'
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Stevensville, MD 21666 (Required)
Ability to Relocate:
- Stevensville, MD 21666: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23
