What are the responsibilities and job description for the Franchise Dept Office Admin position at Generator Supercenter of Tomball?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job description – Main HQ – Franchise Office Admin.
About Generator Supercenter
Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide a professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator.
Job description
Generator Supercenter is seeking a highly organized and detail-oriented and organized Franchise Administrator to join our growing team. The Franchise Administrator will play a key role in supporting the operational efficiency of our franchise system, ensuring smooth communication between franchisees and corporate headquarters, and assisting with various administrative tasks related to franchise operations.
Key Competencies and Requirements:
- Verbal and written communication skills
- Listening skills
- Problem analysis and problem-solving
- Customer service orientation
- Organizational skills
- Attention to detail
- Good judgment
- Adaptability
- Teamwork
- Stress tolerance and Resilience
- Multi-tasker - be able to perform various clerical duties.
Duties and Responsibilities:
- Manage franchisee records, ensuring all documentation is up to date and accurate.
- Provide administrative support to franchisees, including responding to queries and processing orders.
- Assist with onboarding new franchisees, ensuring they have the necessary tools and information for a successful launch.
- Coordinate with the operations team to track collateral for franchisees.
- Support marketing campaigns and promotions, ensuring franchisees receive the necessary materials and updates.
- Help organize and schedule franchisee training sessions and events.
- Ensure compliance with franchise agreements and help track important deadlines or renewal dates.
- Communicate regularly with franchisees to maintain strong relationships and support their operational needs
- Prioritizing, time management, and organizational skills
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!
*** Pay will be commensurate by experience ***
Salary : $16
