What are the responsibilities and job description for the Service Coordinator position at Generator Supercenter?
Benefits:
We are seeking a highly organized and detail-oriented Service Coordinator to join our team. The ideal candidate will have excellent customer service skills, be proficient in data entry, and possess a keen attention to detail. This role requires a bilingual (English/Spanish) professional who thrives in a team-oriented environment and can efficiently manage service requests and scheduling.
Key Responsibilities:
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.
- Bonus based on performance
- Company parties
- Competitive salary
- Opportunity for advancement
- Training & development
We are seeking a highly organized and detail-oriented Service Coordinator to join our team. The ideal candidate will have excellent customer service skills, be proficient in data entry, and possess a keen attention to detail. This role requires a bilingual (English/Spanish) professional who thrives in a team-oriented environment and can efficiently manage service requests and scheduling.
Key Responsibilities:
- Provide exceptional customer service, addressing client inquiries and resolving service-related issues promptly.
- Perform accurate data entry and maintain up-to-date service records.
- Coordinate service schedules, ensuring efficient routing and timely service delivery.
- Communicate effectively with customers, technicians, and internal teams.
- Maintain organized records and ensure compliance with company policies and procedures.
- Assist in administrative tasks to support daily operations.
- Strong customer service and interpersonal skills.
- Proficient in data entry capable of learning CRM software
- Highly organized with excellent time management skills.
- Attention to detail and ability to multitask in a fast-paced environment.
- Bilingual (English/Spanish) required.
- A team player with a positive attitude and strong work ethic.
- Previous experience in a similar role is a plus.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.
