What are the responsibilities and job description for the Specimen Resolution Assistant position at Genesis Global Group?
Specimen Resolution Assistant I
Job Summary : Medical Diagnostic Laboratories (MDL), a member of Genesis Biotechnology Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.
MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).
The Specimen Resolution Assistant will assist in the resolution of all specimen discrepancies received by the Quality Control department.
Essential Functions :
- Contact physicians, sales staff, and clinical laboratory via fax or phone call to clarify any missing or discrepant information.
- Fax, log and monitor all discrepancy notices.
- Handle incoming and outgoing phone calls with clients.
- Process test additions and cancellation requests.
- Coordinate the shipping of specimens per the physician's request.
Additional Responsibilities :
Job Qualifications : General K nowledge, S kills, and A bilities (KSA's) required
Physical Demands : Physical, Mental and Workplace Environment Conditions
Workplace Conditions : Workplace Environment Conditions
Education and Certifications :
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Genesis Biotechnology Group is a member of Genesis Global Group, an equal opportunity employer.
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