Medical Office Lead

Genesis Medical Group, a rapidly growing healthcare provider in the San Antonio, Texas area, is seeking a dedicated and experienced Office Lead to join our team. As an Office Lead, you will work closely with the San Antonio/New Braunfels Office Manager and will play a vital role in ensuring the smooth and efficient operation of our medical office. If you are detail-oriented, organized, and possess excellent leadership and communication skills, we encourage you to apply.

Responsibilities:

• Provide guidance to office staff, ensuring adherence to office policies and procedures.
• Coordinate office resources, including medical supplies, equipment, and inventory.
• Ensure compliance with healthcare regulations, privacy laws, and safety standards.
• Manage patient records and ensure their accuracy and confidentiality.
• Collaborate with Office Manager to optimize office workflows and patient care.
• Handle patient inquiries, complaints, and issues, providing exceptional customer service as requested by the Office Manager.

Requirements:

• Prior Medical Office experience required.
• Prior medical assistant experience preferred.
• Proven experience as an office lead or similar role in a medical office setting.
• Familiarity with healthcare regulations, compliance, and privacy laws (e.g., HIPAA).
• Proficient in using electronic health record (EHR) systems and medical billing software.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Exceptional interpersonal and communication skills, both written and verbal.
• Attention to detail and high level of accuracy in maintaining records and handling financial transactions.
• Ability to handle confidential information with integrity and discretion.
• Flexibility to adapt to changing priorities and work effectively under pressure.

To apply for the position of Office Lead at Genesis Medical Group, please submit your resume to jobs@genesisdoctors.com.

Genesis Medical Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Note: The responsibilities and requirements outlined above are intended to be representative but not all-inclusive of the duties and responsibilities performed by this position.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical Office Lead: 3 years (Preferred)

Work Location: In person