What are the responsibilities and job description for the Genesis of Milford is hiring: Service Writer in Milford position at Genesis of Milford?
Description of the role :
The Service Writer at Genesis of Milford is responsible for providing exceptional customer service and support to all customers who visit our service department. This role plays a crucial part in ensuring customer satisfaction and maintaining the overall efficiency and productivity of our service operations.
Responsibilities :
- Interact with customers and accurately document their service needs and concerns
- Coordinate and schedule service appointments
- Prepare accurate repair orders and estimate costs for customers
- Communicate effectively with technicians and other service personnel
- Provide updates to customers regarding the status of their vehicle
- Resolve any customer complaints or issues in a professional and timely manner
- Maintain detailed records of all service activities
Requirements :
Benefits :
About the Company :
Genesis of Milford is a reputable automotive dealership located in Milford, Connecticut. We specialize in offering a wide range of luxury vehicles to our valued customers. Our dedicated team of professionals strives to provide exceptional service and an unparalleled customer experience. Join us and be a part of our success!
Salary : $50,000 - $100,000
