What are the responsibilities and job description for the Service Writer Job at Genesis of Milford in Milford position at Genesis of Milford?
Job Description
Job Description
Description of the role :
The Service Writer at Genesis of Milford is responsible for providing exceptional customer service and support to all customers who visit our service department. This role plays a crucial part in ensuring customer satisfaction and maintaining the overall efficiency and productivity of our service operations.
Responsibilities :
- Interact with customers and accurately document their service needs and concerns
- Coordinate and schedule service appointments
- Prepare accurate repair orders and estimate costs for customers
- Communicate effectively with technicians and other service personnel
- Provide updates to customers regarding the status of their vehicle
- Resolve any customer complaints or issues in a professional and timely manner
- Maintain detailed records of all service activities
Requirements :
Benefits :
About the Company :
Genesis of Milford is a reputable automotive dealership located in Milford, Connecticut. We specialize in offering a wide range of luxury vehicles to our valued customers. Our dedicated team of professionals strives to provide exceptional service and an unparalleled customer experience. Join us and be a part of our success!
Salary : $50,000 - $100,000