What are the responsibilities and job description for the Customer Service Manager – Dental Lab position at Genesis?
We are seeking to hire a Dental Customer Service Manager to join our team!
Compensation Package - Based on Experience - Open to Negotiation
Schedule -
Dental Customer Service Duties and Responsibilities :
- Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
- Greeting customers in a friendly, professional manner using the suggested script.
- Answering telephonic and e-mail inquiries in a timely manner.
- Deferring queries to your line manager if you are unable to answer them.
- Granting pre-authorizations for dental treatment, if covered.
- Advising members of outstanding co-payments.
- Providing extant and prospective members with the details of network providers.
- Canceling patients' plans upon their request, or due to recurrent non-payment, if directed by your line manager.
Dental Customer Service Requirements and Qualifications
Please Apply Today!
Skills : Endodontic
Benefits : Medical
Compensation :
Salary : $50 - $65
