Network Operations Analyst

New Journey, a Genesis10 company, is currently seeking a Network Development Operations Analyst with our client in their New Holland, PA location. This is a 12 month contract with the possibility to convert to a full-time position.

Range: The hourly pay rate range for this position is $35.00 - $37.00/hr. Compensation will vary depending on location, job-related knowledge, skills, and experience. This range is subject to change.

Responsibilities:

• Developing and maintaining team SharePoint site, for all departments building a folder structure at an organizational level, and then re-organizing all existing data
• Work closely with the head of Network Development and all Dept managers to develop, track, and manage regional KPI for all functions
• Lead interface for all support functions for service dealer setup: location and data transfer, central site maintenance and organization, managing small contract modification by interfacing with legal for approval and filing new paperwork, third-party service provider cost tracking
• Working cross-functionally with management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Support for Site coordination including Executive travel support and local support activities related to local team events including building travel event plans, supporting logistics and facility maintenance
• Inventory Tracking and management offering weekly updates to management and recommendations on trends and issues
• Ability to cross-train with the Sales operation team to learn the following activities to support the team during high-volume months:
• Supplier management order entry and tracking
• SAP data entry for Invoicing
• SAP PO Entry and payment tracking
• Filing and tracking of Emissions documents
• Zero-hour quality tracking
• Customer delivery issue tracking and resolution
• Interface with customers.
• Manage and distribute sales-related information within the office between internal and external customer
• Schedule meetings and take detailed notes for post-meeting summary.
• Prepare weekly, monthly, and quarterly presentations.
• Create and maintain spreadsheets and dashboards.
• Demonstrate ability and willingness to continuously acquire new competencies and accept new challenges.
  
  

Requirements:

Education:

• Bachelor's Degree in a business discipline
  
  

Required Skillset

• Must be detail-oriented and analytical
• Be an outside-the-box thinker
• Excellent organizational and time management skills
• Courteous
• Reliable
• Strong work ethic
• Act in a professional manner at all times
• High problem-solving and critical-thinking skills
• Strong technical, interpersonal, and communication skills
• Customer-centric focus
• Able to multitask efficiently.
• Teamwork and collaboration skills
• Excellent phone manners and management is a key requirement.
• Advanced Microsoft Office Suite experience is a must, prefer intermediate Excel skills
• Clean and prepare data for analysis. This includes removing errors, identifying outliers, and transforming data into a format that can be analyzed.
• Comfortable using data to construct business inferences with limited or incomplete information.
• Quick learning and ability to learn through dealing directly with local information experts
• Advanced knowledge and use of Microsoft Office Products is a must.
• Ability to approach problems logically and make informed decisions based on the data.
• Ensuring accuracy in data analysis and recognizing anomalies or errors in data.
• Clearly convey findings, both written and orally, to non-technical stakeholders. This includes creating reports and presentations that give insights from the data.
• Proactive approach with comfort interfacing.
• Collaborating with other departments or teams, understanding their needs, and providing them with relevant data insights.
• Recognizing the ethical implications of data usage, storage, and analysis, especially in terms of privacy and security.
• Other duties and tasks as assigned by management
• Only candidates available and ready to work directly as New Journey employees will be considered for this position.
  
  

About New Journey/Genesis10:

New Journey, a Genesis10 company, is a leader in staffing, providing opportunities in light industrial, finance/accounting, financial services, human resources, data, administrative, autonomous vehicles, business operations, and legal, amongst others. These opportunities provide professional growth with direct-hire, contract, & contract-to-hire roles at Fortune 1000 and mid-market companies.

Benefits of working with New Journey include:

• Weekly pay
• Medical, Dental, Vision
• Behavioral Health Platform
• Health Savings Account
• Voluntary Term Life Insurance
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
  
  

Our team of experienced recruiters can help you find the ideal job to help you build your career. We care about people. We care about you. To learn more and to view all of our available career opportunities, please find us by searching "New Journey AI”

New Journey is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10-74123698