What are the responsibilities and job description for the Program Manager III position at Genesis10?
Our client, the world's leading search engine and technology company, is seeking a Program Manager for a 12 month contract position in their Sunnyvale, CA location. This is a hybrid position.
Responsibilities:
Responsibilities under the direction of Manager
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Responsibilities:
- Define, organize, and manage the activities that lead to the outcomes of a project, what, who, when, and how.
- Adjust levers(e.g., schedule, staffing, features) to deliver results on time.
- Effectively monitor and communicate progress, risks, and mitigations.
- Align stakeholders on decisions and changing circumstances.
- Measure and publish program and process metrics to drive consensus in teams; understanding of issues, and to drive decision-making and continuous improvement.
- Leverage continuous improvement approach including ability to identify and implement process improvements for the larger group or organization.
- Seek out and apply relevant best practices from other processes and technologies.
- Challenge
- Given a set of problem spaces, proactively identify and implement technical and business programs and processes in medium to large work groups and drive ideas and solutions to address.
- Organize ambiguous projects into clear longer-term (6 months) objectives.
- Influence
- Forge and maintain effective program teams within and across an organization, understanding and addressing their needs and health, and supporting them throughout their lifecycles.
- Guide team alignment on the integration of the timelines, goals, and deliverables of related projects and teams.
- Manage escalations and unblock constraints and dependencies.
- Expertise
- Have advanced planning and project management skills, break down programs and processes into components that could be executed by less senior PgMs.
- Leverage best methodology for each team (e.g., Agile, Waterfall) to make teams most effective.
- Have advanced communication management skills, including writing and presentations, and ability to represent programs from business, product, and technical perspectives.
- Have advanced relevant domain knowledge required to perform the job (e.g., Networking Protocols, Payments Infrastructure, OS Ecosystem, Release Management, Cloud Computing).
- Demonstrate technical understanding to the degree required and comfortability working with engineers and with technology.
Responsibilities under the direction of Manager
- Communications management
- Independently design and deliver optimized program communication plans including executive and key partner communications. Articulately represent the program team across a wide range of communications touchpoints including VP level comms. Proactively drive resolution of sensitive communications.
- Continuous improvement
- Independently determine phasing and metrics associated with program lifecycle that effectively address continuous improvement including Resource Stewardship (effective deployment of machine and people resources), including near- and long-term objectives. Optimize regular checkpoints and metrics dashboards to ensure stakeholders have access to data. Ensure stakeholders are aligned on rationale for program pivots related to continuous improvement.
- Execution and governance
- Independently determine and collect data required to govern programs and effectively drive stakeholder decision-making. Independently maintain project trackers and status reports. Identify and execute on program tasks including proactively managing dependencies. Create automated processes to enhance execution velocity and monitoring. Define program governance structure by determining an effective way to manage mitigations, postmortems, and escalation reports. Lead effective program stakeholder meetings. Ensure programs instill Product Excellence values by keeping product quality, utility, and user experience top of mind. Ensure programs address Trust and Privacy by incorporating brand trust and reputation into decision-making. Advocate for Product Inclusion by considering equitable outcomes for all users in all addressable markets.
- Managing organizational change
- Anticipate change management requirements that are required by program stakeholders. Independently develop change management rollout plans for programs including impact analyzes. Proactively lead pivots requiring change management, monitor progress of change management rollout, and resolve misalignments. Define future change management needs.
- Planning
- Independently define, lead, and own program charter(s) that solve moderately complex problems that target organization objectives. Translate vague program goals into clear objectives with measurable milestones. Determine the effective level of program management required based on complexity of initiative. Create project plans that break down a project into discrete phases aligned to the needs of stakeholders and the business, including risks/dependencies, and proactively identify and resolve program constraints (scope, time, and resources) in close collaboration with program stakeholders.
- Stakeholder management
- Effectively build trusted relationships with program stakeholders, including managing expectations of senior cross-functional leads and ensuring they have the insights they need to make effective decisions. Resolve prioritization misalignments with stakeholders on which the program is dependent. Proactively empower program stakeholders with the insights they need to make effective decisions. Proactively identify, drive, and resolve escalations associated with missed program expectations.
- Communications Management
- Ability to listen effectively to stakeholders, to communicate program goals, progress, and health to them in a manner tailored to their interests and concerns at all levels, and to drive understanding and inform decisions. Typical artifacts include communications plans, metrics and status reports, decision logs, newsletters, and websites.
- Continuous Improvement
- Ability to establish systems to identify improvements and drive future needs around business processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics. Typical artifacts include metric plans (e.g., leading and trailing KPIs), dashboards, trend analyzes, control charts, and retrospectives.
- Execution and Governance
- Ability to organize and manage the activities that lead to the outcomes of a project: what, who, when, and how. Adjust levers (e.g., schedule, staffing, features) to deliver results on time. Effectively monitor and communicate progress, risks, and mitigations. Typical artifacts include governance plans, project trackers, status reports, OKRs, retrospectives, and escalation reports.
- Managing Organizational Change
- Ability to discern when a change is appropriate and to drive change across the organization, working closely with partner teams to manage and communicate changes, introducing them in the least disruptive manner. Put systems and mechanisms in place to facilitate future changes. Typical artifacts include rollout plans and impact analyzes.
- Planning
- Ability to identify stakeholders and work with them to strategize, plan, and prioritize objectives, estimate task durations, and ensure schedules and dependencies are aligned and support those objectives. Leverage a variety of methodologies (e.g., Agile, Waterfall) to make teams most effective. Typical artifacts include proposals, program charters, project plans, OKRs, roadmaps, and risk registers.
- Stakeholder Management
- Ability to forge and maintain effective program teams within and across an organization, understand and address their needs and health, and support them throughout the lifecycle of their undertaking. Typical artifacts include RACI charts, stakeholder maps, OKRs, and CSAT reports.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $58 - $69
