What are the responsibilities and job description for the Surgery Scheduler position at GenesisCare?
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
About this opportunity: The medical support staff at The Colorectal Institute is a compassionate group of individuals who have demonstrated expertise in dealing with cancer patients and patients with colorectal issues. The Surgery Scheduler is responsible for scheduling diagnostic tests and surgical procedures at various facilities as directed by the surgeons of The Colorectal Institute.
Your key responsibilities:
- Prepare written orders for patients having test/procedure and fax to appropriate facility:
- Scheduling and follow-up on all diagnostic studies that are ordered.
- Communication with the patient, coordinating testing and surgery times.
- Deliver clear pre-op instructions to patient, ensuring understanding.
- Verify insurance benefits and obtain authorizations as needed.
- Assist with A/R management by identifying and collecting pre-surgery deductibles and co-insurance.
- Participate in annual OSHA/Biomedical training.
- Responsible for reporting or verifying all patient problems as reported to appropriate personnel.
- Maintain HIPAA rules and regulations as it applies to patient privacy.
- Assist with scheduling patients for initial consultations and follow-up visits to ensure appropriate patient load.
- Maintain open communication with front desk, physician and office staff.
Minimum Qualifications:
- Minimum 1 year of experience in surgery or related scheduling
- Understanding of CPT and ICD-10
- Strong communication skills-both written and verbal. Bi-lingual strongly preferred.
- Professional and reliable
- Good interpersonal and organizational skills
- Demonstrates care and compassion in dealing with patients
- Ability to multi-task and be detail oriented
- Good computer skills
About GenesisCare:
Across the world, GenesisCare has more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. That includes 300 centers in the US as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. through our integrated medical offices. Every year our team of mor than 5,000 employees see more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
GenesisCare is an Equal Opportunity Employer.
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