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Chief Administrative Officer

Genesys Works
Minneapolis, MN Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/11/2025

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About Genesys Works

The mission of Genesys Works is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. The organization envisions a future where all young adults are equipped and empowered with the knowledge and skills required to achieve career success, upward mobility, and a lifetime of economic self-sufficiency.

Genesys Works is a $40 million, national nonprofit that has been advancing economic mobility for 21 years and has helped more than 9,000 students from under-represented communities to prepare for college and careers and to succeed in both. In addition to a national office, the organization currently operates in seven cities across the country – Bay Area, Capital Region, Houston, New York, Tulsa, and Twin Cities.

The organization creates career pathways and opportunities for youth from underserved communities while simultaneously helping employers fill critical talent gaps within their companies. They do this by providing skills training, counseling and coaching, and paid internships for high school seniors who currently reside in underserved communities and lack access to the resources needed to achieve sustained economic mobility.

Genesys Works is in an exciting phase of growth designed to increase its impact nationally by expanding to 14 sites by 2028. The organization is seeking a senior leader who will focus on ensuring that the organizational infrastructure and back-office processes are in place to facilitate and support this growth. This leader will serve as a bridge between executive priorities and mandates while ensuring the delivery of work products. The Chief Administrative Officer will create and ensure the implementation of best-in-class talent policies, effective technology and administrative policies and procedures to move Genesys Works and its mission forward.

Reporting to the Chief Executive Officer, the CAO will provide a broad range of leadership, standardization, consistency, and oversight to Human Resources, I.T., Project Management, and Legal functions, supporting the entire Genesys Works network. This position will oversee the Senior Director of HR, the Chief Information Officer, and a project management resource and will be responsible for advancing strong integration of our administrative activities throughout the organization.

Duties and Responsibilities

Strategic Leadership

  • Working closely with the CEO and other senior leaders to translate strategic vision into measurable outcomes.
  • Overseeing Genesys Works’ administrative functions, ensuring efficiency and smooth workflow throughout the organization. Contributes to strategic planning and goal-setting for the organization in collaboration with senior management.
  • Developing and implementing strong organizational policies for change management as related to system change and rollout.
  • Being a “big picture thinker” who is skilled at leading through change.
  • Promoting a culture of accountability, strong integrity, high performance, meaningful collaboration, and continuous improvement inside the administrative functions.

Operational Management

  • Managing and supervising the standardization and integration of key operations, including Human Resources, Information Technology, project management, and contract management, in a way that enables and enhances front office objectives.
  • Ensuring that operational functions are aligned with, supportive of, and increasing individual and organizational efficiency and productivity.
  • Serving as the primary liaison for our legal partner Kirkland & Ellis.
  • Other duties as assigned.
  • Candidate Profile

  • 10 years’ related work experience in human resources or closely related spaces.
  • Demonstrated ability to conduct complex analysis of data; ability to forecast and assess impact of proposed projects; proactive leadership to identify and recommend solutions.
  • Ability to translate complex organizational data into clear and simple messages for a wide range of audiences.
  • Ability to exercise a high level of discretion.
  • Collaborative problem solver who brings an entrepreneurial approach to designing personal donor engagement strategies.
  • Executive presence – ability to engage effectively with C-level stakeholders and advance an agenda.
  • A can-do attitude and willingness to go the extra mile in service of our mission.
  • Strong organizational skills, with demonstrated ability to prioritize, coordinate several projects simultaneously, and work independently or with a team.
  • Sound judgment – ability to balance organizational policy with the values and business need.
  • Ability to travel as required.
  • Salary is competitive and commensurate with experience. The salary range for this role is $215,000 - $235,000 with a generous benefits package. The exact salary that will be offered will be determined based on consideration of the candidate's skills and experience and alignment with Genesys Works' compensation policies.

    Contact

    Koya Partners l Diversified Search Group has been exclusively retained for this engagement, which is being led by Erin Reedy and Shannon O’Neill. Submit a compelling cover letter and resume by filling out our Talent Profile. All inquiries are strictly confidential.

    Genesys Works is an equal opportunity employer that celebrates diversity and is committed to creating an equitable and inclusive environment for all employees. Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve.

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    Salary : $215,000 - $235,000

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