What are the responsibilities and job description for the Operations Manager position at Geneva Ace Hardware?
Operations Manager
We have an opportunity for an Operations Manager at our retail store in Geneva, IL . As an Operations Manager, you will be responsible for directing operations to maximize safety, quality, productivity and employee relations for our team on the floor. The Operations Manager role is essential in executing Geneva Ace’s initiatives while fostering a collaborative team environment in a service-oriented culture. The Operations Manager will report to the General Manager and they will work hand in hand together.
Primary job responsibilities include:
• Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
• Ensure a safe work environment for all team members.
• Be part of a positive work environment which enhances high level performance.
• Establish and implement policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.
• Oversee activities directly related to retail operations utilizing Lean tools and methodologies.
• Determine staffing requirements, along with conducting and/or overseeing the interview process. Be included in making hiring decisions and oversee training of new employees.
• Provide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities.
• Flexible to deal with issues that arise outside of normal business hours.
• Other duties as assigned.
Job qualifications include:
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
• Retail and Retail Managment Experience required.
• Strong interpersonal skills.
• Communication skills, both verbal and written.
• Proficient in Word, Excel and Outlook.
• Ability and willingness to work non-traditional shifts and hours.
Come along with us to serve a purpose and take pride in enabling Geneva Ace Hardware to compete and grow as they execute our ultimate goal of being Helpful within our community.